Clayton delivered a commendable service experience.
10/2/2024
Brenda S. VERIFIED CUSTOMER
Really liked service rep.
10/2/2024
Keith P. VERIFIED CUSTOMER
Excellent customer service
10/2/2024
Sixto R. VERIFIED CUSTOMER
Benito is amazing
10/2/2024
Robert U. VERIFIED CUSTOMER
I had a very simple issue - a brake lamp bulb that needed replaced. Benito Torres, my favorite & regular rep got in a reasonable time when the service department was terribly busy. This, like all omy experience keeps me coming back to Norm Reeves Honda for the past 20+ years.
10/2/2024
Helga S. VERIFIED CUSTOMER
Clayton was very easy to deal with. I enjoyed my interaction with him. He was friendly and professional.
10/2/2024
Maria A. VERIFIED CUSTOMER
I think Clayton was very professional and helpful. He let us know what was going on and that the time frame was going to be different. He’s an asset to Norm Reeve’s.
10/2/2024
John J. VERIFIED CUSTOMER
Able to fix problem cost effectively
10/2/2024
Cem A. VERIFIED CUSTOMER
Thank you so much for your attention and help.I have been there many times.Clayton service experience was great.
10/1/2024
Bob R. VERIFIED CUSTOMER
You all are excellent. 10/10
10/1/2024
Wayne W. VERIFIED CUSTOMER
Benito Torres is always a very professional
service Representative.
10/1/2024
David M. VERIFIED CUSTOMER
Completed on time.
10/1/2024
Kamal S. VERIFIED CUSTOMER
Why were the brakes not checked as part of the multi point inspection, like Honda World does, and why was my vehicle not washed?
10/1/2024
Michael T. VERIFIED CUSTOMER
Great service
10/1/2024
Lisa R. VERIFIED CUSTOMER
Viviana was wonderful. Professional, helpful and thorough.
10/1/2024
Steven S. VERIFIED CUSTOMER
He greeted me when I pulled up in my car. And he kept me informed of everything that was going on with my car.
10/1/2024
Eric S. VERIFIED CUSTOMER
Service rep was great. I was disappointed to find a bolt head broken off on my engine air filter housing which was inspected during my visit today and now I cannot open the housing to change my air filter.
My air filter was pictured on my receipt so I know they were opened it and removed the filter for inspection and must have broken it when putting it back….. disappointed that it happened, but more disappointed that no one told me and they didn’t fix it either. ****-****-xxxx
Eric S
10/1/2024
Kelvin L. VERIFIED CUSTOMER
I appreciate and compliment Ivette Rodriquez professional services? She’s very helpful and provides adequate ASCO e
On how to maintain my new CRV vehicle. Thanks Ivette
10/1/2024
Carlita G. VERIFIED CUSTOMER
Ivette was very helpful and accommodating. Great customer service!
9/30/2024
Lee N. VERIFIED CUSTOMER
Tony was clear on the work and potential cost. He carefully looked at my issue while talking to the techs. Communication of when he would give me updates were consistent with what he told me.