Javier didn’t address our concerns.when we picked up the car we did not see anything on the receipt or notes about the "no network connectivity" issue. The alert is still displayed on the screen. This has been an on going issue. We brought it to his attention.
3/9/2025
Pengfei C. VERIFIED CUSTOMER
Pretty Good Experience!
3/9/2025
Aracely C. VERIFIED CUSTOMER
Great service by Joseph Vargas!
3/9/2025
Mark F. VERIFIED CUSTOMER
The service did great on my 2024 Honda CR-V. Keep that up with great services.
3/9/2025
Juan G. VERIFIED CUSTOMER
Thank you for the great service!
Always happy to visit Norm Reeves Honda!
3/9/2025
Antonio B. VERIFIED CUSTOMER
Todo estuvo bien, excelente servicio
3/9/2025
Cassandra O. VERIFIED CUSTOMER
Trevor, is an awesome advisor!
3/9/2025
Belen N. VERIFIED CUSTOMER
I wasn’t informed that three tasks they were not able to preform due to the items not in stock. Although this is understandable, I wasn’t informed which caused confusion. My car was completed before the estimated time so I called to get clarification. No return call so I called again. A simple call or text would have avoided this. Also I made an appointment to perform these tasks and was informed I will receive a email confirmation. Still haven’t received it.
3/9/2025
Dwight M. VERIFIED CUSTOMER
Juli Canales always great with customer support.
3/9/2025
Brandy V. VERIFIED CUSTOMER
I am happy with Julie helping me, but, the service site provided me with a document passing my car for inspection for my windshield wiper fluid pump saying it works when it doesn’t. I spent a lot of money on repairs and expressed this was an issue, I mean I have an appointment on your system for that reason. I left the lot thinking they repaired everything or if there were repairs needed, they would call to verify to fix it. I am upset to see they passed it as functioning when it wasn’t working at all.
3/9/2025
Jana H. VERIFIED CUSTOMER
Very helpful and explained all of the issues very clearly. Kept me informed of the status of my vehicle.
3/9/2025
Frances D. VERIFIED CUSTOMER
Thank you for the great service.
3/9/2025
Mia G. VERIFIED CUSTOMER
Great service and very helpful.
3/9/2025
Jose S. VERIFIED CUSTOMER
Waited for appointment while everyone one else was being helped. Even though I had an appointment. Then the service was done at 5, received a text saying to pick it up and that service closes at 5:15.
3/9/2025
Evangelina Y. VERIFIED CUSTOMER
Ramiro was awesome and professional thru the entire time
3/9/2025
Vickie G. VERIFIED CUSTOMER
Trevor has always taking great care of me. He ensures that my vechicle has the proper service every time I come in.
3/9/2025
Armando A. VERIFIED CUSTOMER
Experience was excellent, great follow up and car was serviced in timely manner.
Have had nothing but good Experiences with your service team..
3/8/2025
Lafayette A. VERIFIED CUSTOMER
Aaron was great!
3/8/2025
Theodore C. VERIFIED CUSTOMER
Julie is considerate of one's time, maintenance of the vehicle,the HONDA brand, and has a genuine relationship with her customers.
3/8/2025
Monica G. VERIFIED CUSTOMER
Trevor Rodriguez and his team did a phenomenal job on my vehicle. They were efficient in handling my vehicle. Thank you Trevor and team!