Keep me informed of the progress of the work he was doing on my car and contacted me when it was completed. Pleasant attitude.
2/28/2025
Daniel Q. VERIFIED CUSTOMER
Over $8000.00 to fix my car, so I respectfully declined.
2/28/2025
Ugo . VERIFIED CUSTOMER
Fully satisfied.
2/28/2025
Romeo E. VERIFIED CUSTOMER
Julie is soo helpfull and well informative.Norm Reeves Honda a good place to get a service .Hope it stay that way.
2/28/2025
Talyia W. VERIFIED CUSTOMER
Great service, Trevor made sure I was taken care of, and communicates in consistent manner.
One issue I do have what happened to washing cars?
2/28/2025
Ernesto C. VERIFIED CUSTOMER
Took in car at 9:30 and didn’t get it till close to 6pm! Julie Canales was courteous but didn’t keep me updated on the longevity of the car situation
2/28/2025
Emma G. VERIFIED CUSTOMER
5 star
2/28/2025
Tracy E. VERIFIED CUSTOMER
I scheduled my appointment for one of two recalls and George made sure that the other recall was done during the same visit so I wouldn’t have to return. I was very pleased with the express service as well.
2/28/2025
Rebecca R. VERIFIED CUSTOMER
Great customer service.
2/28/2025
Sabrina D. VERIFIED CUSTOMER
Great communication and service. No hidden agenda, just what needed to be done. Thanks!!
2/28/2025
Carl W. VERIFIED CUSTOMER
Mr. Gonzalez is one of the most professional representatives that I have had the pleasure of working with at Norm Reeve Honda.My experience was a positive one based on the quality of work done on my car, in addition to the outstanding customer service that I received from Mr. Robert Gonzalez. I intend on telling all my family and friends about my amazing experience at Norm Reeve Honda at Cerritos Auto Square.
2/28/2025
Cassandra L. VERIFIED CUSTOMER
Robert was great! Thank you for all your help and making the experience quick and easy.
2/28/2025
Yolanda . VERIFIED CUSTOMER
Professional and courteous, made me feel comfortable. The car runs great. Thank you Ramiro. I'm a repeat customer for sure. You're great ????
2/28/2025
Hugo G. VERIFIED CUSTOMER
Great customer service and quality of service.
2/28/2025
Vilaiporn S. VERIFIED CUSTOMER
Leo very professional, he explains all details made me understand. Well done
2/28/2025
Victor G. VERIFIED CUSTOMER
Javier was very good
2/28/2025
Sue B. VERIFIED CUSTOMER
Why I won’t be back
1. Grease all over starter and brake buttons
2. Got car back. Air conditioner on full blast at 55 degrees. C’mon. Really ?
3. I am still working on adjusting my seat to where it should be
4. Car promised at 1. Called. Was told Ruben would call me back. Never did. Called at 2. Told just come in it would be ready at 3 which it was.
2/27/2025
Alma M. VERIFIED CUSTOMER
Jonathan Romero is the best!
2/27/2025
Ruben S. VERIFIED CUSTOMER
He offered options and made recommendations.
Kept me updated on my car.
Is very cordial.
Ruben S