Javier Pena is one of the best advisors. Will always go back to this store because of him
9/21/2021
Karina R. VERIFIED CUSTOMER
Steve represents among the highest levels of customer service I have experienced. Great service, efficient communication, knowledgeable, great personality. I will definitely be coming back and referring friends and family.
9/21/2021
Luz Parreno. VERIFIED CUSTOMER
Job well done. I’m thoroughly satisfied.
9/21/2021
Susan J. VERIFIED CUSTOMER
Ricardo (along with many of the service people) were wearing their mask below their nose and some below their chin. When Ricardo started talking to me he pulled his mask below his chin. I had to ask him to put it back on and he said people can’t hear him if his mask is on. He did put it up but i shouldn’t have had to ask him. I work in the medical field and now what covid can do and personally i don’t want to get it because honda didn’t care enough to ensure all employee's wear the mask properly. It isn’t like we ALL don’t know the proper way to wear it by now. I come there all of the time and we buy our cars there. I was disappointed to see the careless behavior of the employee's this time
9/21/2021
Rosio C. VERIFIED CUSTOMER
He just told me I had to do a major tuneup but didn’t explain to me exactly what the car needed so I just with a simple oil change he really didn’t say much I latterly had to do my own research on what my car needed to have done
9/21/2021
Yuri A. VERIFIED CUSTOMER
Took a little long, but overall, great service!
9/21/2021
Eric K. VERIFIED CUSTOMER
Bryan is always helpful and friendly.
9/21/2021
Arlinda M. VERIFIED CUSTOMER
Michael is always so helpful!!
9/21/2021
Youn L. VERIFIED CUSTOMER
He's kind and does his best for us.
I'm grateful to him.
9/21/2021
Supalak P. VERIFIED CUSTOMER
Thanh explains things to me. He tells me if it’s needed right now or if I can defer for a few months. I appreciate that. He’s also kind. Please give him a pay raise. He’s worth keeping on the front lines.
9/21/2021
Vanessa D. VERIFIED CUSTOMER
It was my first time doing an oil change on my car since I purchased it, and Thanh made the experience super easy! He answered all my questions and was very helpful
9/21/2021
Linda C. VERIFIED CUSTOMER
You guys were legit and communicative
9/20/2021
Wilipda S. VERIFIED CUSTOMER
good service good stuff
9/20/2021
Desiree P. VERIFIED CUSTOMER
Robert is an excellent advisor. He is knowledgeable and he likes to educate his customer when they have questions. I think this is very important specially for people who dont know much about cars and he explains his answer with patience. He has serviced my car thrice and in those times he never failed to deliver what was promised. I also admire his professionalism and compassion towards his customers. I am a very satisfied customer because of him. I guessed i found myself a permanent advisor! Great customer service!
Yes
9/20/2021
Ana R. VERIFIED CUSTOMER
Honda’s staff is always great! This is my second time having Trevor take care of my oil service and always recommends what he thinks is priority my car needs. Never tries to sell me unnecessary services.
9/20/2021
Frenee D. VERIFIED CUSTOMER
Thanh always checks my car’s history of service so he can advise me on what is needed to be taken cared of. He is gracious and gives excellent service. Thank you Norm Reeves for associates like Thanh.
9/19/2021
Gabriela G. VERIFIED CUSTOMER
He was very attentive with my vehicle , & very fast and also he helped me pick up my vehicle after 6 o clock ! ???? Thanks Brian !!! ?????
9/19/2021
Nicole H. VERIFIED CUSTOMER
Robert was informative of my car and offered the extra help to maintain my car.