only disappointment was my vehicle was not washed …need to continue to provide that complementary service
9/10/2021
Victoria M. VERIFIED CUSTOMER
Tank you for your service
9/10/2021
Margarita E. VERIFIED CUSTOMER
Excellent customer service!
Thank you Bryan Ortiz.
9/10/2021
Cesar R. VERIFIED CUSTOMER
She was helpful and kind I will give her a 10 on all.
9/10/2021
Maribel A. VERIFIED CUSTOMER
I was waiting for about 2 and half hours just for an oil change. I had an appointment at 10:30 and did not leave till 1:07. I don’t know if you guys are short staffed or over booking clients.
9/10/2021
Lester S. VERIFIED CUSTOMER
Joseph Vargas was great.
9/10/2021
Jenny L. VERIFIED CUSTOMER
Yes, I was fully satisfied with my service especially with the help of Manny Sanchez which is fast and accommodating.
9/10/2021
Lacretia P. VERIFIED CUSTOMER
Javier ALWAYS show great customer service! I give him a 10~EXCELLENT! Please share my comment with him as he so deserves it.
9/10/2021
Anthony B. VERIFIED CUSTOMER
My tire pressure was slightly lower on one tire and I was hoping it would be filled equally like it was last time.
9/10/2021
Ramiro M. VERIFIED CUSTOMER
Exceptional service. Always a pleasure working with Ramiro
9/10/2021
Suhang D. VERIFIED CUSTOMER
Trevor is great! Open ended, kept the conversation professional and to the point, and didn’t mislead or push anything. A solid employee whom I will be requesting for all future appointments.
9/9/2021
Maria V. VERIFIED CUSTOMER
Thank you for being so nice. I appreciate you answering all my questions too :)
9/9/2021
Geneva G. VERIFIED CUSTOMER
The wait time is not acceptable. This happened once before, I was told two n half hours but after two n half hours they tell me they're behind n it will take longer. I waited a total of 5 hours.
9/9/2021
Fernando E. VERIFIED CUSTOMER
After bringing an issue of a glove compartment damaged during my previous car submittal I was told that I would still have to partially pay for the repair. I find this resolution highly unsatisfactory. Had I damaged my own glove compartment I would have paid in full for the repair as I have with previous problems and with other cars. Even if whoever damaged it on your property would have simply used the regular key submitted during repair they could have just opened it and found, (shockingly enough) gloves and the owner’s manual. It is simply the principle of the matter. We only use norm reeves Honda for purchasing and service. It was damaged there. I would like for it to be fixed there.
9/9/2021
Jesus G. VERIFIED CUSTOMER
Visit the store to many times to get the job done need more communication hopefully things will change for the next visit thank you
9/9/2021
Iman A. VERIFIED CUSTOMER
Trevor Rodriguez is awesome! Trevor is very helpful. I appreciate his assistance. Thank you, Trevor!
9/9/2021
Rosa T. VERIFIED CUSTOMER
Manny goes above and beyond providing excellent customer service. Always a great experience.
9/9/2021
Rafael M. VERIFIED CUSTOMER
Julie Canales was very helpful, l had a good experience. I was about to leave the service center because someone I talked to before her wasn’t able to help me. Then she came, and was able to solve the problem.