Joseph was great. He was attentive to the needs of my vehicle and my service requests. He kept me notified of the progress of my service.
8/23/2021
Gregory K. VERIFIED CUSTOMER
Professional, courteous and kept me informed on the status of of car until the competition of repair
8/22/2021
Helen R. VERIFIED CUSTOMER
Friendly & quick. Thanks Bryan!
8/22/2021
Joo L. VERIFIED CUSTOMER
Ramiro was great. Friendly, efficient. I was very satisfied with my experience
8/22/2021
Isabel L. VERIFIED CUSTOMER
The service was quick and precise thanks to Ramiro **** for all your help a job well done.
8/22/2021
Leesa E. VERIFIED CUSTOMER
Although the amount of vehicles were numerous that day. Trevor kept his word and had my vehicle completed as said. Always courteous and professional. Thank you Norm Reeves Cerritos Honda team.
8/22/2021
Alejandro S. VERIFIED CUSTOMER
Everything was good good communication
8/22/2021
Antonio D. VERIFIED CUSTOMER
Because there is a back order on my part even though I’m paying my car off monthly I can’t use it which is an inconvenience why pay a car that’s non operating due to waiting for the dealer and no date on when my part will arrive makes everything a lot worse
8/22/2021
Mariana G. VERIFIED CUSTOMER
He was extremely friendly with my sister and I and made sure to answer all the questions I had about my car. I would recommend him to a friend/family member. Thank you Rossano!
8/22/2021
Carmen S. VERIFIED CUSTOMER
Please bring back the shuttle services
8/22/2021
Richard H. VERIFIED CUSTOMER
Excellent service in a timely manner. Thank you for the great service!
8/22/2021
Lan-Huong N. VERIFIED CUSTOMER
Today I have my Honda pilot engine oil changed, transmission fluid draining, brake oil changed. The service adviser Ramiro Montes was very nice, he said the job may take 4-5 hours, but it was about 2 hours the text me that my car is done. I like his excellent service, nice attitude. Thanks!
8/22/2021
Pedro S. VERIFIED CUSTOMER
I stop by for a vehicle recal. Multipoint inspection was performed but dashboard have 2 lights on and I don't see nothing on report about it. (SRS, ABS). AND VTM-4 came on when drive. Need to take the vehicle to a special workshop? Thanks
8/22/2021
Kourtney/Jamaal M. VERIFIED CUSTOMER
Thank you Robert!!!! You are kind, patient and have a excellent cool attitude. Robert was so helpful and he makes me LOVE being a Honda customer.
8/22/2021
Lourdes D. VERIFIED CUSTOMER
Steve was very nice. & professional. He explained everything need for my car.
Thank you
8/22/2021
Omar R. VERIFIED CUSTOMER
Great job!
8/22/2021
Heber R. VERIFIED CUSTOMER
Great customer service! Knowledgeable, quick, and friendly.
8/22/2021
Michael D. VERIFIED CUSTOMER
Service Advisor Bryan Ortiz is the reason I keep returning to Norm Reeves for all required service for my Honda CRV. I didn’t have an appointment today, I called the service department and he provided me an appointment. He greeted me when I arrived, I explained my concerns for my automobile and he assured me all issues would be taken care of, he thoroughly explained what the mechanics would do. Bryan Ortiz has outstanding customer service skills, he is friendly and professional. I was very satisfied with my Norm Reeves experience. I highly recommend Norm Reeves with enthusiasm and will return!