I was there to put on a sealant around doors & locks. I had an appt for 9;40 & arrived at 9:35. When u took the car it was 9:50 & I was told it would take 1 1/2 hrs. At 12:30 I went to a service tech & explained I was told 1 1/2 hrs & it is now 2 1/2 hrs. I was told he would check but no one ever came back to let me know. Then at 1:30 I went to a service tech & said it has been 3 1/2 hrs & I want my car now whether finished or not. Finally received the completed car 10 minutes later. I have a free oil change from you but I will not be returning to your service dept. I will go to Whittier or Puente Hills thank you
8/18/2021
Maria A. VERIFIED CUSTOMER
U had excellent service. Thank you.
8/18/2021
Roberto T. VERIFIED CUSTOMER
Great service and very helpful.
8/18/2021
Marlene H. VERIFIED CUSTOMER
Bryan was very helpful. He answered all my questions and kept me updated on my vehicle.
8/18/2021
Annette B. VERIFIED CUSTOMER
They completed the job in a timely manner!
8/18/2021
Jorge M. VERIFIED CUSTOMER
Professional service experience. Thank you.
8/18/2021
Nelly C. VERIFIED CUSTOMER
Excellent service
8/18/2021
Maria O. VERIFIED CUSTOMER
Everything was great
8/18/2021
Denis P. VERIFIED CUSTOMER
Very professional
8/18/2021
Georgina B. VERIFIED CUSTOMER
No comments
8/18/2021
Susanna Y. VERIFIED CUSTOMER
Excellence service. Very happy.
8/18/2021
Art G. VERIFIED CUSTOMER
Steve Mendoza offered wonderful customer service! His good attitude and professionalism were very impressive and his prompt service was much appreciated.
8/18/2021
Thomas R. VERIFIED CUSTOMER
Mr Navarro was very nice and accommodating. Check my tires to see if I needed new ones. Told me I needed a fuel filter so had mechanic do that before I left. Also showed me how to get gps on my screen, I had gotten a new phone and didn’t know how to program it. Thanks for great service. It is Linda not Tom that brings in car, Thanks Linda Ranes
8/18/2021
Teresita D. VERIFIED CUSTOMER
Service promptly finished on time
8/18/2021
Miriam R. VERIFIED CUSTOMER
I received a call that my car was ready was ready. But there was a message on my car that would not go away. The message stated to start the car, it should take
10 minutes. It ended up taking an hour. It didn’t help that I had to pay $50. I would
appreciate if I got the $50 co- pay back for the inconvenience.
Thank you
8/18/2021
Henri S. VERIFIED CUSTOMER
Perfect service thank you ????????
8/18/2021
Christina W. VERIFIED CUSTOMER
Very helpful and answered all of my questions
8/17/2021
Juan P. VERIFIED CUSTOMER
Good service thank you
8/17/2021
Sayorn H. VERIFIED CUSTOMER
Great and fast service!
8/17/2021
Michael L. VERIFIED CUSTOMER
I had a 7:20 a.m. appointment it looks like I was about number seven on your list and it looks to be my car did not make it up on the rack until about 8:15 not sure why it takes so long to do that process but I really feel sorry for all the people behind me. From my understanding the mechanics aren't even working at that time