Problem we described was replicated while Honda person was with my husband on test drive. However, we were told that’s just how this model works and we should just accept it. Problem is when you take your foot off the accelerator especially at slow speeds, the car feels like someone is applying the brake. The transmission shouldn’t do that in our opinion but Honda service people could care less and said that’s just normal. This is the first Honda I’ve ever purchased. I won’t make that mistake again. I’ve never had any vehicle behave in this manner. However, Honda service personnel don’t seem to care at all about the problem.
8/5/2021
Samara M. VERIFIED CUSTOMER
The staff there is always super friendly, kind, and knowledgeable.
8/5/2021
Robert G. VERIFIED CUSTOMER
Quick and efficient. Great service. Very informative on the service I needed. Explained everything well.
8/5/2021
Cheryl C. VERIFIED CUSTOMER
I always have great experiences at Norm Reeves Honda
8/4/2021
Jakeline G. VERIFIED CUSTOMER
I haven’t received a call
8/4/2021
Mitchell B. VERIFIED CUSTOMER
N/A
8/4/2021
Lenny D. VERIFIED CUSTOMER
Brian Salad is very nice and caring person , I leave my car there and ready in a little bit over an hour .Im very satisfied with him
8/4/2021
Nhan T. VERIFIED CUSTOMER
Nice friendly
8/4/2021
Juan C. VERIFIED CUSTOMER
Great service, would go back again!
8/4/2021
Grace G. VERIFIED CUSTOMER
The whole experience was excellent! Very nice young man. Definitely will go back to the dealership and this person.
8/4/2021
Rushmi P. VERIFIED CUSTOMER
He was friendly and kept me up to date on information on the status of my car
8/4/2021
Fabiola B. VERIFIED CUSTOMER
Thank you for your courtesy and expertise.
8/4/2021
Jeff C. VERIFIED CUSTOMER
Joe was Awesome!
Sincere thanks!
8/4/2021
Wyman W. VERIFIED CUSTOMER
Excellent and professional service by Javier.
8/4/2021
Lanette A. VERIFIED CUSTOMER
Bryon was professional knowledgeable, and made me feel safe that my car was in good hands.
8/4/2021
Deona W. VERIFIED CUSTOMER
He was very helpful and friendly…
8/4/2021
Felix R. VERIFIED CUSTOMER
Excellent job by Miguel
8/4/2021
Adriana C. VERIFIED CUSTOMER
Juan Huezo was nothing but kind and helpful.
8/4/2021
Lilibeth P. VERIFIED CUSTOMER
Very helpful and accommodating. Thank you
8/4/2021
Cynthia M. VERIFIED CUSTOMER
Gerardo
Was very professional. He followed up and answered my questions with patience. He was also very thorough with the paper work which I appreciated.