Car still pulls to left, it probly within testing limits but uncomfortable with it. When on street it should pull to right as lean of road. Thanks for asking, liked Anthony
11/13/2024
Yadira C. VERIFIED CUSTOMER
Jonathan Romero was great. He was friendly and answered all my questions. On my way home after having an A1 service the Tire Pressure Low warning came on. My husband reset the TPMS and the warning light does not go away. I am disappointed I have to take additional time to go back to the dealer to get this issue resolved. Please note, low tire pressure compromises safety and gas mileage.
11/13/2024
Ernesto M. VERIFIED CUSTOMER
The work was completed in a timely manner.
11/13/2024
Julia M. VERIFIED CUSTOMER
It was a great service by Ruben Marquez. He could make a spot for us to fix our car although they were very busy on a Veterans Day. It was worth the waiting time.
11/13/2024
Sylvia R. VERIFIED CUSTOMER
Quick and very polite
11/13/2024
Arturo M. VERIFIED CUSTOMER
Great people in great environment Anthony was very helpful on time great communication. I’m definitely coming back again.
11/13/2024
Miguel L. VERIFIED CUSTOMER
Julie was very professional and helpful.
11/13/2024
Thomas R. VERIFIED CUSTOMER
Taken in right of way. Said it would be about 2 hrs. and was finished before that. Mr Vargas was very nice and called me when car was ready.
11/13/2024
Nancy D. VERIFIED CUSTOMER
Communicates clearly. Car delivered with work completed in the time promised. Miguel is good at his job. Reassuring.
11/13/2024
Rosa G. VERIFIED CUSTOMER
I tried calling back for Ruben and left a msg for an air conditioner filter change but not done when I picked up car. Rep said it would take 2 min so I paid for it $75. 2 minutes and $75 you could have at least vacuumed the filter holder.
11/13/2024
Anita C. VERIFIED CUSTOMER
Jonathan extends genuine concerns for his customers. Topped with his professional demeanor, Jonathan makes an excellent service representative /advisor. I feel confident in the advice Jonathan provides.
11/13/2024
Mike G. VERIFIED CUSTOMER
Miguel and Manny always do a good job helping me but the ones working in the service area when you first pull up to check in have messed up multiple times. One of them checked my tires and put the wrong pressure so my warning light stayed on causing me to think something was wrong. I came back today and they figured out what happened but this could of been avoided if it was done right the day before
11/13/2024
Grace J. VERIFIED CUSTOMER
Julie was quick and informative about service options.
11/13/2024
Selene A. VERIFIED CUSTOMER
Called made an appointment the same day. Great service and it was quick. They made it very convenient for me. Super friendly and I did not feel pressured to purchase any additional service. Michael was professional and even explained what I needed and what could have waited to be done.
11/13/2024
Roxana G. VERIFIED CUSTOMER
Great customer service
11/13/2024
Maria B. VERIFIED CUSTOMER
The service at Norms Reeves Honda superstore is the best… I would recommend all my friends to join us and come to Norm Reeves Honda.
11/13/2024
Juan G. VERIFIED CUSTOMER
Joseph did a reall great job in explaining everything to me of the services that were recommended plus he also answered all the questions I had. He also went above and beyond and did the service i had requested after of replacing the car battery. Thank you Joseph.
11/13/2024
Joyce Z. VERIFIED CUSTOMER
We are always satisfied with Thanh’s service.
11/13/2024
Maria V. VERIFIED CUSTOMER
Joseph is a very good person , and he is always ready to help me
God Bess him
11/13/2024
Silvia O. VERIFIED CUSTOMER
Very friendly and professional. Thank you all very much in keeping my Honda in excellent running condition.