Michael’s customer service skills are great! He had all my information… on all three of my cars before I got there! And he gave me a summary on each one and offered me preventative service plans for them to make sure everything keeps running smoothly.
7/13/2021
Angelica P. VERIFIED CUSTOMER
I had an appointment at 3:20 and adviser came to me at at 3:45. Noone was out there to call us in. there was lots of cars. Almost 3 hrs there. This time not satisfied.
7/13/2021
Massoud H. VERIFIED CUSTOMER
Service was good. Julie was great. Thanks
7/13/2021
Dewan M. VERIFIED CUSTOMER
Thank you so much ???? Julie
7/13/2021
Bali K. VERIFIED CUSTOMER
Nothing to say about it.
7/13/2021
Shangyun Z. VERIFIED CUSTOMER
????
7/13/2021
Anabel G. VERIFIED CUSTOMER
I was very disappointed with my visit today. I have never encountered the customer service that I experienced today. After waiting for about 25 minutes on the lane. Julie Canales came to my car and did not seem to be having a good day. I understand that we are human and have bad days but I did not appreciated. I was never told why I waited so long she just told me “how can I help” I told her I had an appointment for maintenance for my vehicle and she said “well it’s going to be 2 and a half hours” with an attitude. When at the counter there was a page I had to sign and she just slid it my way. Not explaining anything on the page or prices. I asked why was it 86.00 (or whatever the exact amount was) she replied with “well you wanted a tire rotation didn’t you?” I don’t appreciate the customer service especially when it’s not free and I spend a chunk of my day waiting. Very disappointing.
7/13/2021
Richard M. VERIFIED CUSTOMER
Was told a splash pan would be $90, then changed it to $190 plus tax
7/13/2021
Kenny V. VERIFIED CUSTOMER
Manny was great and very accommodating. He took the time to answer all my questions and he got me in and out
7/13/2021
Yousri N. VERIFIED CUSTOMER
Thank you for a very good service.
7/13/2021
Madoka U. VERIFIED CUSTOMER
I was completely satisfied with Miguel Cabrera’s customer service. He was very professional and showed a very helpful attitude to me as the customer. He was very informative on letting me know my vehicle’s history of service. I will definitely be back and I will always ask for Miguel Cabrera to help me with all my vehicle needs. Awesome job Miguel!!!
7/13/2021
Diana M. VERIFIED CUSTOMER
Manny Sanchez welcomed open dialogue to understand my needs which made me feel welcomed and understood. Went above and beyond to answer my questions about my service. Helped me understand what was done to my car and what I can anticipate in the future.Great personality and additude.Thank you
7/13/2021
Daniel E. VERIFIED CUSTOMER
Thanks for the fast service.
7/13/2021
Gerardo V. VERIFIED CUSTOMER
Trevor did a great job explaining my car's issues. I appreciate that.
7/13/2021
Kathina B. VERIFIED CUSTOMER
I was very satisfied and manny gave me great customer service
7/13/2021
Gilda V. VERIFIED CUSTOMER
My car problem was resolved completely. I can’t be happier to know that it’s safe to drive my car again.
7/13/2021
Tiffany S. VERIFIED CUSTOMER
Horrible experience
7/13/2021
Ahyana J. VERIFIED CUSTOMER
Not helpful . All about money .
7/12/2021
Anthony P. VERIFIED CUSTOMER
Trevor always provides top-notch service!
Thanks Trevor!
tony planinac