Friendly service. clearly explained what services needed attention and delivered as promised
7/10/2021
Aida Z. VERIFIED CUSTOMER
The service person was very helpful and was very clear in explaining all the services that my car needs, but what I liked the most is that he told me what was priority for my future visit to Honda
7/10/2021
Romela A. VERIFIED CUSTOMER
It was tested to their satisfaction & I am happy for that. They also scheduled for battery diagnostic next Friday. Thanks for that. Well done Robert . Keep it up
7/10/2021
Daniel P. VERIFIED CUSTOMER
Excellent service!
7/10/2021
Jessica Z. VERIFIED CUSTOMER
Great customer service from Miguel. 100% satisfied!
7/10/2021
Charlotte G. VERIFIED CUSTOMER
Very nice experience
7/10/2021
Alfonso A. VERIFIED CUSTOMER
Manny had very good customer service!!!
7/10/2021
Pankaj D. VERIFIED CUSTOMER
Good
7/10/2021
William M. VERIFIED CUSTOMER
The service was very good! Thank you very much for doing a Fantastic job!
William M
7/10/2021
Diana Alexis. VERIFIED CUSTOMER
I am completely satisfied and happy with my recent service experience at Honda Norm Reeves given by Mr Miguel Cabrera. I feel secure and safe with the car well maintained. Thank you very much!
7/10/2021
Oscar P. VERIFIED CUSTOMER
Fast to return my car
7/10/2021
Julian S. VERIFIED CUSTOMER
If it weren’t for Bryan’s professionalism, my first experience would have been horrible. The wait was absurd considering I had made an appointment. I was literally waiting over 45 minutes but as soon as Mr. Ortiz took my keys, he was able to turn my experience around. He was efficient, knowledgable and didn’t try to oversell any services. I commend him on his ability to keep it a smooth and quick transaction! Also - thanks to Mr. Bigelow in Parts for his professionalism and prompt service as well! I will definitely bring my vehicle back!
7/10/2021
Mercedes F. VERIFIED CUSTOMER
Customer satisfaction s a priority
7/10/2021
Cathy G. VERIFIED CUSTOMER
Steve did a great job helping us out, thanks again
7/10/2021
Marlene M. VERIFIED CUSTOMER
Brian Salas #1 thank you., always explaining a clear picture of any services my vehicle needs and great job on the wait time Honda team.
7/9/2021
Lawrence H. VERIFIED CUSTOMER
I was very pleased with the service that I received. Thank you.
7/9/2021
Brandy F. VERIFIED CUSTOMER
Hello there,
I was helped by Robert Bautista today and it was the smoothest appointment I’ve ever had with Honda considering this is the third Honda dealership I purchase a nee car from. He explained all of my costs and the procedures that were going to be done to my car flawlessly and thoroughly. He was patient, answered all of my questions, kept me updated about my car, and provided the best customer service that I’ve ever received at a dealership. I hope to always have a service advisor as knowledgeable and kind and Robert and I will always return for his service. P.S., I wanted to call his manager to tell him how great Robert is, and to urge the manager to keep Robert on his team because he’s a great worker and that’s hard to come by. Robert appreciated my gesture but said that this survey would do better, so I wanted to make sure I added that as well. Keep up the great work Robert! THANK YOU!!!!