My wife took the the car for the first time, she drove up the wrong lane and cut off a bunch of people. Steve was still courteous and professional. We appreciate the professionalism extended by the Honda service dept as well as the efficiency in fixing the air conditioner and contacting our extended warranty to facilitate payment!
6/18/2021
Irma T. VERIFIED CUSTOMER
Great service and excellent customer service. Explain everything in detail.
6/18/2021
Maria M. VERIFIED CUSTOMER
Miguel is professional and has offered me a grate customer service experiences.
6/18/2021
Jessica P. VERIFIED CUSTOMER
Manny in the parts dept is always super helpful. Appreciate you all and all you do!
6/18/2021
Darlene C. VERIFIED CUSTOMER
Ramiro was very kind , he used my name during our conversation and explained everything to me . Great costumer service.
6/18/2021
Willem E. VERIFIED CUSTOMER
Juan was very knowledgeable and kept me informed on the status of my vehicle. Good guy to have in my corner.
6/18/2021
Antonio F. VERIFIED CUSTOMER
Everything went smooth and perfect. I love servicing my honda at Cerritos!
6/18/2021
Carol F. VERIFIED CUSTOMER
Juan, the mechanic is top notched. I drive over 25 miles because of him. Rick is always extremely helpful. Thank you!
6/18/2021
Maria E. VERIFIED CUSTOMER
Buen servicio muy amable sr cabrera gracias
6/18/2021
Melodie W. VERIFIED CUSTOMER
Thank You so much Joseph Vargas!!!
6/18/2021
Son D. VERIFIED CUSTOMER
Thanks You served very good. This time I did not have Discount as before Thanks anyway.
6/18/2021
Richard Q. VERIFIED CUSTOMER
Joseph was outstanding His Customer service was 100% I will definitely refer friends to see him when they need their Honda serviced.
6/18/2021
Khantina M. VERIFIED CUSTOMER
Miguel Cabrera was very helpful and informative.
6/18/2021
Marina . VERIFIED CUSTOMER
Thank you Joseph for being such a great person on helping me with my car. I didn’t think my vehicle would be working properly in a short amount of time. I appreciate your help your such a great representative. You answered all my questions and responded to me very quickly. From Marina Rivera.
6/18/2021
Ruben F. VERIFIED CUSTOMER
Bryan salas is a excellent service department specialist. Bryan is very attentive and communicated with me through the entire service process. Bryan is courteous and made my vehicle service a pleasant experience.
6/18/2021
Emily M. VERIFIED CUSTOMER
I had to wait 45 minutes to get checked in when I had an appointment at noon. I wasn’t checked in till 12:45. It was far too long to wait. I’ll get my car serviced somewhere else where they are prepared to take my keys at my appointment time.
6/18/2021
Timothy H. VERIFIED CUSTOMER
Always amazing service at Norm Reeves!
6/18/2021
Ramin R. VERIFIED CUSTOMER
Bryan is simply the best thank you And thanks you all at Norm Reeves Honda. R.Rad