Was completed in the time allotted. Very happy with the service. Thank you. Plan on returning for future service. Joy
6/16/2021
Liam S. VERIFIED CUSTOMER
Great service
6/16/2021
Tom B. VERIFIED CUSTOMER
I can’t be more pleased.
6/16/2021
Jeronimo Z. VERIFIED CUSTOMER
Very bad costumer service and they don’t do what the car requires. They don’t answer a simple question you asked them and they have you waiting for so long and don’t even answer your question.
6/16/2021
Abraham R. VERIFIED CUSTOMER
Great communication fast service very friendly
6/16/2021
Judith C. VERIFIED CUSTOMER
I love going to Norm Reeves cerritos even though i live far, i still prefer this store over other honda dealerships
6/16/2021
Cyrill B. VERIFIED CUSTOMER
Steve was really nice and kept me updated throughout my vehicle’s service: parts that needed to be changed, what the damages were on the vehicle, whether or not I’d even have to change specific parts, etc. Overall he was really helpful and communicated well!
6/15/2021
Yvette M. VERIFIED CUSTOMER
I won't be returning. After 9 years of purchasing my car and servicing that was outstanding. This was my worst experience. Pressure to buy more service than I wanted at the time. My car had dirt stains that I had to come back in 2 days later to get taken care of. Also my car tire had a nail or something that was done on your lot and I was not believed. So I paid for another repaired.
6/15/2021
Dennis B. VERIFIED CUSTOMER
Joseph is an awesome guy
6/15/2021
Nicole Jeanette. VERIFIED CUSTOMER
Always excellent service! Everyone at Cerritos Honda is amazing! I will always continue to bring my car to get serviced at this location! Thank you!
6/15/2021
Jacqueline T. VERIFIED CUSTOMER
I always appreciated the level of professionalism I receive from Bryan Ortiz.
6/15/2021
Richard C. VERIFIED CUSTOMER
After the mechanic worked on truck,,
My truck has a wired sound when I accelerate it ,,
Not happy at all,,
6/15/2021
Max/Ayreen A. VERIFIED CUSTOMER
Steve Mendoza service to us was very excellent experience. From the time we arrived during and when car was ready - Steve was closely in communication with us. In person he is very professional, cordial and very knowledgeable. His expertise as a service tech. makes us assured that
Our car will serviced in great condition and out on a timely manner.
Steve Mendoz exemplifies Honda’s Mission and Statement. It’s people like Steve who puts a smile on customer’s face!! COMMENDATIONS to Mr Steve Mendoza!! We will for sure ask for Steve for our next service.
6/15/2021
Gayle A. VERIFIED CUSTOMER
Julie very cordial.
6/15/2021
Piraye Y. VERIFIED CUSTOMER
Excellent services from Mr. Joseph Vargas.
6/15/2021
Jose M. VERIFIED CUSTOMER
Trevor showed great customer service...he was very detailed n polite as well as patient with my car and the trouble I was having with it..he made me feel at ease and confident that we would solve the problem...I am very appreciative for his help
6/15/2021
Luis A. VERIFIED CUSTOMER
For the first time they Lisent to me regarding about the issue with the window that they mess up when they did a car wash before the pandemic, Joseph Vargas was very helpful, and great customer service I really appreciate it. Kudos for him.
6/15/2021
Joe Q. VERIFIED CUSTOMER
Although I was dissatisfied with the total inconvenience this vehicle put me through, Manny maintained his Professional demeanor & provided he’s BEST to service his customer!
Thank you many for treating with polite, caring manner!!!
Way to go, keep up the great work ????