Got an alignment at discounted price, quick service even with long line of cars at 8:30 a.m.
6/15/2021
Mary F. VERIFIED CUSTOMER
My car is not safe to drive right now after taking in for a recall notice. I filled the tank for the first time since the service on Friday and the smell of gas is perceived from 25 feet away.
6/15/2021
Nachelle G. VERIFIED CUSTOMER
Trevor was very nice would recommend him again
6/15/2021
Christina F. VERIFIED CUSTOMER
Steve is always helpful.
6/15/2021
Melanie W. VERIFIED CUSTOMER
He was great. Thank you
6/15/2021
Dana/ Steph. VERIFIED CUSTOMER
Javier is a great service rep. He always goes the extra mile for the customer. He is the epitome of integrity and great customer service!!
6/15/2021
James H. VERIFIED CUSTOMER
Great service no complaints.
6/15/2021
Edgar C. VERIFIED CUSTOMER
Joseph was awesome. Super friendly and helpful
6/15/2021
Eduardo J. VERIFIED CUSTOMER
Julie is wonderful she should be in upper Managment and I only let Ale work on my car he does a great job
6/15/2021
Brad R. VERIFIED CUSTOMER
Got me in and out! Great job!
6/15/2021
Sanae D. VERIFIED CUSTOMER
Ms. Canalas has awesome customer service.
6/15/2021
Wendy M. VERIFIED CUSTOMER
Happy with customer service
6/15/2021
Mary G. VERIFIED CUSTOMER
We always enjoy our service at Cerritos Honda. Very professional and organized
6/15/2021
Lisa U. VERIFIED CUSTOMER
Thank you
6/15/2021
Aysa L. VERIFIED CUSTOMER
The person who help me the last visit he did not end up checking my brakes for some reason and when I came back because I knew that something was wrong with my car so I knew it was my brakes coming to find out that my brakes needed to be changed my last visit but the guy that help me didn’t say anything so I didn’t know now I ended up paying triple what I could’ve paid by just knowing that my brakes need to be changed in the first place instead of waiting a month now I had to pay $700 instead of the original $200 because I need to buy replacement I said just kidding you know regular brake pads and then the manager at the Cerritos location at the audacity to say it was my fault because I did not ask for the tire rotation. He is basically ended up saying that I need to ask to have my tires rotated and I if I would ask how much time is rotated a big settlement been checked but I did that the whole point of the multi points but she needs to inspect the whole entire car so due to that reason I will not be returning to the Cerritos those kick to the Cerritos location even though the Cerritos location has been the only Honda dealership that I have taken my car to be serviced since I purchased a car and I think that’s really messed up
6/15/2021
Mayra D. VERIFIED CUSTOMER
Javier offered exceptional customer service!! He was friendly, and most of all he had my car serviced in a timely manner. I had a recall on my vehicle that was scheduled for three hours he had it ready in an hour. I will definitely be coming back to see him for future services on my vehicle.
6/14/2021
Paul S. VERIFIED CUSTOMER
Very informitive
6/14/2021
Ramona M. VERIFIED CUSTOMER
Your welcome
6/14/2021
Edward D. VERIFIED CUSTOMER
Miguel provided excellent customer service and was prompt on notifying me when my vehicle was ready
6/14/2021
Morris J. VERIFIED CUSTOMER
Joseph was professional and Courteous he took care of our needs were very pleased with the service provided
Thank you