Norm Reeves Honda Superstore Cerritos Auto Repair Service

Got an alignment at discounted price, quick service even with long line of cars at 8:30 a.m.

My car is not safe to drive right now after taking in for a recall notice. I filled the tank for the first time since the service on Friday and the smell of gas is perceived from 25 feet away.

Trevor was very nice would recommend him again

Steve is always helpful.

He was great. Thank you

Javier is a great service rep. He always goes the extra mile for the customer. He is the epitome of integrity and great customer service!!

Great service no complaints.

Joseph was awesome. Super friendly and helpful

Julie is wonderful she should be in upper Managment and I only let Ale work on my car he does a great job

Got me in and out! Great job!

Ms. Canalas has awesome customer service.

Happy with customer service

We always enjoy our service at Cerritos Honda. Very professional and organized

Thank you

The person who help me the last visit he did not end up checking my brakes for some reason and when I came back because I knew that something was wrong with my car so I knew it was my brakes coming to find out that my brakes needed to be changed my last visit but the guy that help me didn’t say anything so I didn’t know now I ended up paying triple what I could’ve paid by just knowing that my brakes need to be changed in the first place instead of waiting a month now I had to pay $700 instead of the original $200 because I need to buy replacement I said just kidding you know regular brake pads and then the manager at the Cerritos location at the audacity to say it was my fault because I did not ask for the tire rotation. He is basically ended up saying that I need to ask to have my tires rotated and I if I would ask how much time is rotated a big settlement been checked but I did that the whole point of the multi points but she needs to inspect the whole entire car so due to that reason I will not be returning to the Cerritos those kick to the Cerritos location even though the Cerritos location has been the only Honda dealership that I have taken my car to be serviced since I purchased a car and I think that’s really messed up

Javier offered exceptional customer service!! He was friendly, and most of all he had my car serviced in a timely manner. I had a recall on my vehicle that was scheduled for three hours he had it ready in an hour. I will definitely be coming back to see him for future services on my vehicle.

Very informitive

Your welcome

Miguel provided excellent customer service and was prompt on notifying me when my vehicle was ready

Joseph was professional and Courteous he took care of our needs were very pleased with the service provided Thank you