Beyond satisfied with Bryan Ortiz !!! 10 stars all around. Always pleasure speaking to him . Answers every question I have
5/29/2021
Michelle C. VERIFIED CUSTOMER
Airbag replacement was not completed. Part not in stock.
Manny’s voicemail was not working. Customer name is Michael not Michelle. Made appointment in advance and noted the work to be addressed. No rental car offered after delay in repair.
5/28/2021
Berta P. VERIFIED CUSTOMER
The car was ready after after the estimated time. I went to pick up my car and got there at 1:15 to pick up. Joe was not there so I asked the guy who was located behind him. He told me to wait at Joes counter. I waited 25 minutes as Joe was at lunch. No one came to see if they could help me.
5/28/2021
Jahlani R. VERIFIED CUSTOMER
He was very helpful way better than my last advisor there
5/28/2021
Krystal G. VERIFIED CUSTOMER
Yes I was, he was very knowledgeable to all my question and very friendly.
5/28/2021
Angelica H. VERIFIED CUSTOMER
Muy datisfecha
5/28/2021
Bong N. VERIFIED CUSTOMER
Thanks
5/28/2021
Arnold I. VERIFIED CUSTOMER
Juan gave outstanding customer service and represented Norm Reeves with high quality.
5/28/2021
Lisa C. VERIFIED CUSTOMER
Rick and the team did a great job!
5/28/2021
Lawrence W. VERIFIED CUSTOMER
I tried to contact Manny at least 6 times trying to find out if my car was finished. He was never available and his message was always full. Very poor experience.
5/28/2021
Crystal A. VERIFIED CUSTOMER
Juan was great! It was just that I had an appointment for 12:40 and didn’t get seen until 1:20. That needs to be fixed I should not have to wait 30 minutes when I have an appointment that is just ridiculous.
5/28/2021
Roger H. VERIFIED CUSTOMER
Trevor was really helpful, and made my service experience easy.
5/28/2021
Mariano P. VERIFIED CUSTOMER
Good job! So satisfied with transactions and attention to my Pilot.
5/28/2021
John O. VERIFIED CUSTOMER
Great communication, great service. Thank you!
5/28/2021
Latricia W. VERIFIED CUSTOMER
Your service advisor Trevor can’t be trusted!
5/28/2021
Dana/ Steph. VERIFIED CUSTOMER
Javier was prompt, efficient and expedient. I loved the service O received today.Thank You!!
5/28/2021
Alondra A. VERIFIED CUSTOMER
Walked in and Bryan Salas was able to provide me with the best customer service. Thank you, Bryan!
5/28/2021
Shivdeep S. VERIFIED CUSTOMER
New front brakes were installed ever since when I stopped on red light or stop sign it makes a grinding noise. I called the advisor left two message nonresponse then I made an appointment and I dropped the car. I was told the car is ready for pickup and in the paper work it was stated that no noise is coming out. So basically they are saying I am hearing things or lying about the noise I am hearing. I called again and left the message again. I clearly explained that you have to test drive few minutes in order to hear this noise. Something is not right with front break if something happened.
5/28/2021
Marian G. VERIFIED CUSTOMER
Julie was very professional, helpful and attentive to my needs
5/27/2021
June H. VERIFIED CUSTOMER
I've driven honda over 20ys, however find myself coming back to you for excellent service that you provide.
Thank you!