Great customer service. My vehicle was serviced in a timely manner. Thanks!
5/13/2021
Sandra G. VERIFIED CUSTOMER
Miguel presented a positive additude with his thoughtful helpfulness
5/13/2021
Teri P. VERIFIED CUSTOMER
Julie was great this is the second time she has helped me and everything was great!
5/13/2021
James M. VERIFIED CUSTOMER
Everything was good except the car was promised to be ready at 12:00. I called from 1:00 to 1:45 and left two messages for Steve. He returned my call at 2:10 telling me I needed rear brakes. Why did it take two hours after the Ro miser time to be informed about the brakes?
5/13/2021
Keli E. VERIFIED CUSTOMER
I had a great experience with Trevor Rodriguez. He was professional, friendly and explained my service recommendations and price breakdown. During my wait in the lobby my phone died and I didn’t have my phone charger with me. I went to tell Trevor that I didn’t have a phone charger so not to text or call my phone because I wouldn’t get my messages. Trevor was very nice and offered to let me borrow a phone charger. That kind of customer service is going above and beyond and I appreciate that. A big thank you to Trevor and Norm Reeves Honda!
5/13/2021
Ardashia J. VERIFIED CUSTOMER
Robert was great! Explained and assured my vehicle had all its needs taken care of correctly and efficiently. I expected it to be an all day thing but Robert got me in ans out and i was satisfied !
5/13/2021
Lee Arthur. VERIFIED CUSTOMER
Joseph, delivered excellent Customer service.
5/13/2021
Aquina M. VERIFIED CUSTOMER
Thanh was a very informative and courteous young man. Go Braves!
5/13/2021
Sheila L. VERIFIED CUSTOMER
Friendly, courteous, explained repairs
5/13/2021
Sandy . VERIFIED CUSTOMER
Thanks so much for all your help!
5/13/2021
Monica H. VERIFIED CUSTOMER
Mr. Ortiz, was very friendly, was on top of everything. He got me in and out quickly. Went over everything with me.
5/13/2021
Rosio G. VERIFIED CUSTOMER
Very disappointed with the lack of response from the service manager. I requested a call back today to discuss my dissatisfaction and did not hear back. My brand new vehicle had to be taken in due to a whistling sound coming from the dash when driving. I just got the car on 4/28. To add insult to an already unpleasant experience of acquiring a brand new vehicle with an issue that should of not even have passed quality control, the car was test driven a total of 40 miles apparently to figure out where the noise was coming from when It was very obvious it was from the dash. The vehicle was left overnight and 40 miles is very excessive. Not only does it affect my lease mileage, insurance costs but gas costs. I should have received a courtesy phone call to get my approval on the mileage. This experience has made me lose confidence in Honda. I should not be experiencing this on a brand new vehicle and be left without transportation because of a Honda quality control failure. This has cost me time and Unnecessary stress. Please have someone get back to me asap. hope you can make it right. Thank you.
5/13/2021
Arthur A. VERIFIED CUSTOMER
Julie was absolutely amazing and extremely helpful. Norm Reeves Honda you won a customer for life! ????????
5/13/2021
Russell B. VERIFIED CUSTOMER
Julie has always done a great job.
5/12/2021
Jasmin G. VERIFIED CUSTOMER
She was thorough and amazing. Thank you Julie
5/12/2021
Apolonio Y. VERIFIED CUSTOMER
Adviser was very pleasant and easy to talk to.
5/12/2021
Teara S. VERIFIED CUSTOMER
Ramiro has always given us exceptional service. He has great recommendations and he truly makes sure that my husband and I are always happy. Great job all the time. To the pint where we have requested him every time we have gotten our car serviced. Amazing worker!
5/12/2021
Melanie M. VERIFIED CUSTOMER
Joseph was amazing !
Thank u Joseph for the expedite service ..