Steve Mendoza was such an awesome rep. He was super friendly and helpful with my questions and overall awesome. Thank you, Steve for your excellent work ethic.
5/11/2021
Armando H. VERIFIED CUSTOMER
The customer service was great the problem however didn't get fixed. My radio still turns off randomly. I have pictures and video toggling through the unit's options and nothing working.
5/11/2021
James M. VERIFIED CUSTOMER
Very helpful, respectful and professional. Ricardo is a great employee
5/11/2021
Nestor B. VERIFIED CUSTOMER
I had an appt at 749am. I was told to expect for it to be done by 10am so I decided to wait. 1030 came and no update from Julie Canales. I went up to her desk to ask, only to be told that my car will not be ready until 1230. Communication could have been a lot better. I missed my 1030am appt somewhere else. I could've been notified much earlier and proactively...without me having to follow up.
5/11/2021
Ruby M. VERIFIED CUSTOMER
Excellent service!
5/11/2021
Ghalia K. VERIFIED CUSTOMER
Javier and Michael V are awesome!!
5/11/2021
Karen C. VERIFIED CUSTOMER
Got my car back to me in half the time he estimated, really appreciated!
5/11/2021
Richard V. VERIFIED CUSTOMER
Michael is very knowledgeable about making sure my car is in excellent running condition,and explains to me what being done to keep it running well.
5/11/2021
Anita C. VERIFIED CUSTOMER
Ricardo Badillo is very professional serving Honda customer. He tried to show concern on the car problem , very attentive... He is very patient working my car problem....He is reliable .. he has really knowledge on car mechanic.. He is the right person I can depend... I highly recommend him to other Honda car owners. Thank you Norm Reeves for having an employee like Ricardo Badillo... Wish he would stay there longer....
5/11/2021
Margaret N. VERIFIED CUSTOMER
Excellent. Service and People skills.
Thank you.
5/11/2021
Maria M. VERIFIED CUSTOMER
Great communication in progress
5/11/2021
Melissa T. VERIFIED CUSTOMER
Great service and very nice rep
5/11/2021
Rebecca S. VERIFIED CUSTOMER
The service was good but prefer face to face interaction to discuss status of car instead of text report.
5/11/2021
Maria M. VERIFIED CUSTOMER
Miguel Cabrera was very understanding & aware of the A/C condenser issue & extended warranty. He made my visit to Honda easy and explained my need to return on Friday for additional follow-up. He has excellent customer skills!
5/11/2021
Christina G. VERIFIED CUSTOMER
Good guy. Answered all my questions.
5/11/2021
Dennis S. VERIFIED CUSTOMER
Robert transparently discuss the work orders with me