Manny was an excellent service advisor. I was able to come in and get exactly the service I wanted. Will definitely come back for future service needs
2/27/2025
Janifer M. VERIFIED CUSTOMER
He took into consideration the very low mileage on my car and then explained my options. Very thorough and clear. Much appreciated his overall style of customer service. I might have a better opinion of Honda Cerritos if all service reps were like Trevor.
2/27/2025
Socorro G. VERIFIED CUSTOMER
Thanks to Mr Reuel Marquez’s great job and very impressive bec he take care of my suv …
2/27/2025
Dilia S. VERIFIED CUSTOMER
Michael Barr was very professional and kind when checking me in. He handled my concerns with care and informed me of what my car needed. I thoroughly am impressed with the help I always receive here at Norman Reeves Honda of Cerritos Auto Square.
2/27/2025
Patrick M. VERIFIED CUSTOMER
Quick and easy. Thank you!
2/27/2025
Hugo L. VERIFIED CUSTOMER
Very helpful and great to deal with !!
2/27/2025
Guadalupe Claudia. VERIFIED CUSTOMER
No estoy satisfecho porque no isieron su trabajo bien llegué a recoger mi carro y el muchacho que me atendió no me quiso ayudar en mis preguntas
2/27/2025
Mary S. VERIFIED CUSTOMER
Joseph, was very kind and helpful.
2/27/2025
Natalie F. VERIFIED CUSTOMER
Ruben is the best, he always greets me with a smile & I never worry when he's taking care of my vehicle.
2/27/2025
Irma D. VERIFIED CUSTOMER
Robert was very friendly and courteous. Job well done!
2/27/2025
Kyle R. VERIFIED CUSTOMER
Service took over 2 hours. Service member was not accommodating or understanding. Overall I give the experience a poor review. Very disappointed given this is a well known company.
2/27/2025
Ralph W. VERIFIED CUSTOMER
George awesome, Honda not so much. Recall notice should have mentioned fuel tank not more than half full when bringing in car.
2/27/2025
David M. VERIFIED CUSTOMER
George provided excellent service and was a reliable contact. Unfortunately there was a mechanical issue with my loaner car that impacted my experience with Honda.
2/27/2025
Sherry B. VERIFIED CUSTOMER
Thanh always makes it easy to schedule service, make sure parts will be available before I get there, and that I understand what needs to be done. He has taken the stress out of caring for my Odyssey and keeping it in good running condition. His updates always keep us informed on what is happening. He has definitely been an asset, for several years, and I will continue to choose to work with him in the years to come. Thank you Thanh and thank you Cerritos Honda.
2/27/2025
Masoud Y. VERIFIED CUSTOMER
Julie canales was very helpful and professional
2/26/2025
Joey R. VERIFIED CUSTOMER
Thanh took great care of my car and I. He advised me of some recalls that were on my car and he took care of everything that was needed. Throughout the day he kept me well informed of the status of my car. Thanh definitely went over and above to make sure that I was taken care of.
2/26/2025
Omar S. VERIFIED CUSTOMER
I came to get my car services Ruben Marquez the service advisor helped me. He is very professional with a great attitude, he made it easy. Thank you Ruben!
2/26/2025
Jonex E. VERIFIED CUSTOMER
Thanks everithing was perfect
2/26/2025
Mena I. VERIFIED CUSTOMER
George was great! Super helpful, attentive, and the updates were fantastic. This was my first visit with this car and I’m looking forward to working with George in the future!
2/26/2025
Enrico D. VERIFIED CUSTOMER
Julie! Happy you take care my car , excellent & good service ! Hope l will see you on 41,000 ml ???????