I have been quite impressed the last few times I have been in and Bryan continued the trend. Thank you.
5/6/2021
Raul Q. VERIFIED CUSTOMER
Keep up the good work
5/6/2021
Pedro P. VERIFIED CUSTOMER
Mr Bautista was pleasant and helpful, I will surely go back and have him help me with any questions about my vehicle.
5/6/2021
Dennis B. VERIFIED CUSTOMER
Thank you
5/6/2021
Michaela B. VERIFIED CUSTOMER
Joseph was very friendly and personable. He made a stressful experience seem like a breeze. I really appreciate the level of professionalism and care that Joseph demonstrated throughout my interactions with him. I have been to Honda for services many times over the past 6 years, and he is by far the best service technician I’ve ever had.
5/6/2021
Luis B. VERIFIED CUSTOMER
Great service as usual. Enjoy the service and the staff there
5/6/2021
Ruben G. VERIFIED CUSTOMER
Very thankful and satisfied with Javier and entire Honda team on always doing a great job Will continue to remain faithful to Norm Reeves Honda at Cerritos thank you????????
5/6/2021
Clifford C. VERIFIED CUSTOMER
Excellent service
5/6/2021
Sandra N. VERIFIED CUSTOMER
I asked him to help me adjust my seat and it never happened . he said I had a nail on the wall side of the tires.. I took my car to a tire place and they found the nail in the middle and it was fixable. I am glad I didn’t have to buy new tires.
5/6/2021
Derrick H. VERIFIED CUSTOMER
Joseph Vargas has exceptional customer service and is the best service rep I’ve encountered in my many years of coming to Norm Reeves. I had to come into the service center 3 times within the past week and Joseph made himself available to me and gladly assisted me to the very end. Norm Reeves Honda should be very grateful to have him and the morale he brings. Thank you Joseph and see you next time!
-Derrick
5/6/2021
Mayra H. VERIFIED CUSTOMER
Great service
5/6/2021
Anthony N. VERIFIED CUSTOMER
Bryan Salas is an advisor I can trust and will always look forward to working with him. 100% helpful should my car ever come to the dealer Bryan is the one I trust to get the job done. The man before I started specifically going to Bryan had an attitude and couldn’t even call me back to let me know my car wouldn’t be ready so I could get a rental instead I called and he said if you could be here in 5 minutes we’ll give you a rental. I ended up not being back in those 5 minutes and had to find my own way to work the next day. Bryan always let’s me know when my cars ready and what other things they’ve found immediately and answers any questions that I may have truly a great service advisor.
5/6/2021
Alfonso P. VERIFIED CUSTOMER
Great service and communication.
5/6/2021
Carlos O. VERIFIED CUSTOMER
Very helpful ????
5/6/2021
Karin S. VERIFIED CUSTOMER
Wonderful service, fast and efficient, and Robert was SO patient, courteous and kind. He is an EXCELLENT service rep- the best I’ve had in 6 years at your Honda dealership !
5/5/2021
Imelda M. VERIFIED CUSTOMER
Service advisor was friendly explained what was done to vehicle.
5/5/2021
Elvin L. VERIFIED CUSTOMER
Excellent customer service! Excellent work! Everything as promised!!!
5/5/2021
Jose S. VERIFIED CUSTOMER
Good service and on time. The Service Advisor was friendly and efficient. Thank you!
5/5/2021
Alberto M. VERIFIED CUSTOMER
Fast and efficient service. Polite and friendly staff.