Thanks for the quality service on my Honda Civic. I will return for further service.
5/3/2021
Nancy D. VERIFIED CUSTOMER
Manny kept me informed of the repaid and estimated time of completion. Car was ready as promised
5/3/2021
Jose S. VERIFIED CUSTOMER
My service advisor Juan Huezo estimated my car would be ready at 4:30 (dropped off vehicle at 12:15pm), he didn’t provide an update until I received a text at 5:23 notifying me my car was ready. I live in Montebello which is a 30-40 min drive with traffic, I arrived at the service center a few minutes past 6pm. At that time the service center was closed and no one was there to assist me. Luckily one of the sales managers (Sal Rodríguez) was able to assist me and made sure I was able to receive my car.
5/3/2021
Chinedu N. VERIFIED CUSTOMER
ROSSANO is exceptionally very competent. Very good at helping customers. He is on a level A for customer services.
5/2/2021
Ruben T. VERIFIED CUSTOMER
Good job
5/2/2021
Victor F. VERIFIED CUSTOMER
Thanks mr. Sanchez
5/2/2021
Enrique P. VERIFIED CUSTOMER
Not happy at all, took my vehicle to get service and I came out with OIL Stain on my inside door handle, and on the Rims and an oily palm print on the outside door, tried to contact Trevor but I never could left him a message and no reply so I ended up going all the way back to dealership to try to get it resolved but was asked to come back during the week to get it cleaned, got a paper to take it back and it says that I am getting a “mini” detail job, so I have to drive back all the way to your dealership AGAIN!! I left with a very bad feeling since this is only the second time to service my CR-V. Not Happy at all!!’
5/2/2021
Brian G. VERIFIED CUSTOMER
Did a great job and finished at a good time. Despite them noticing that we wanted other work done in the service and having to wait another half hour when we came to pick the vehicle up, they did a great job. Great customer service
5/2/2021
William S. VERIFIED CUSTOMER
Bryan was very helpful and informative
5/2/2021
Frank D. VERIFIED CUSTOMER
Mr. Salas is simply the best. I have been getting my vehicle serviced at Norm Reeves Honda Superstore for 3 years. Yes, there are Honda dealers closer to me but due to the outstanding service Mr. Salas provides I choose to drive to Cerritos because I know Mr. Salas will ensure I receive top notch service and I come away with the peace of mind knowing my vehicle was serviced correctly.
5/2/2021
Ricardo L. VERIFIED CUSTOMER
My service rep, Julie Canales was very accommodating, courteous, and dependable. She made sure all my vehicle’s needs were met to my satisfaction. Thank you Julie. You’re the best!
5/2/2021
Jesse M. VERIFIED CUSTOMER
Ramiro was a good communicator with the status of my car and was a good listener. I would probably come back again.
5/2/2021
Christina C. VERIFIED CUSTOMER
Robert Bautista was very professional and very helpful. Awesome team always
5/2/2021
Karen . VERIFIED CUSTOMER
Took care of all our needs. Very helpful.
5/2/2021
Patricia D. VERIFIED CUSTOMER
Ricardo Badillo provided excellence service this time and every time I’ve taken my vehicle for service. He is an excellent service representative and I trust my car to him. Thank you.
5/2/2021
Fernanda C. VERIFIED CUSTOMER
Issue want resolved. The gentleman that helped me wasn’t very helpful.