Joseph was amazing. Super friendly and really took care of me. He communicated well and quick and delivered my vehicle earlier than expected.
4/22/2021
Giovanni G. VERIFIED CUSTOMER
Ramiro did an excellent job of communicating with me. Excellent customer service!
4/22/2021
Paul S. VERIFIED CUSTOMER
I appreciated the free oil change.
4/22/2021
Maria Lourdes. VERIFIED CUSTOMER
Good and frequent communication received from my service specialist Bryan Salas. He said I would receive an update by a specific time and I did. Great customer service.
4/22/2021
Latasha M. VERIFIED CUSTOMER
Bryan Salas is the best
4/22/2021
Regina A. VERIFIED CUSTOMER
I was completely satisfied ???? thank you
4/22/2021
Janie VERIFIED CUSTOMER
I was extremely impressed Joseph Vargas. From the minute he walked up to the car, he was professional and courteous. Even helped me with the warning message on my dash and answered a few quick questions. Best of all the service was done to the car in a timely manner.....just like he said!! Very satisfied!
4/22/2021
Fox L. VERIFIED CUSTOMER
Very good
4/21/2021
Christa B. VERIFIED CUSTOMER
Our interaction was brief, but it was professional and efficient.
4/21/2021
Erlinda M. VERIFIED CUSTOMER
Mr Navarro explained everything I needed for my car & I appreciated all the help he extended to me. Thanks
4/21/2021
Joseph R. VERIFIED CUSTOMER
I am always satisfied with the Norm Reeves Honda staff. I always get taken care of with a professional and all encompassing customer service. Thanh made sure that I understood what was being done to my vehicle at all times and kept me updated on the status of the work that was being done.
4/21/2021
Mitzy B. VERIFIED CUSTOMER
It was easy going in and getting out even made another appointment for other servicing.
4/21/2021
Leo M. VERIFIED CUSTOMER
Rick Badillo took care of my car in short period of time.. He is the best of all service advisor I ever had in Norm Reeves. He always performed beyond my expectations.
4/21/2021
Ionie H. VERIFIED CUSTOMER
Joseph was very professional.He updated me as to the progress of my vehicle.He explained everything well.I am happy with the service.
4/21/2021
Dana P. VERIFIED CUSTOMER
The service was excellent... the rep was so helpful and perfessional.
4/21/2021
Tony J. VERIFIED CUSTOMER
On arrival it took too long before I was helped
When I purchased my car I was told on my next trip I would receive the tank of gas I was promised and was not able get at check out during purchase
Bryan said he didn’t have authority to help and said EJ was off. I messaged him and he stated same answer. That’s not acceptable and not good service. This is a simple task and should be taken if instead of me having to make another trip next time. Also checkout Bryan said my car will be coming up. Another guy outside handed my keys and said it’s out in front but I had to walk all the way to the end to get my car. All my years of car service Honda or other never had this happen before.
4/21/2021
Juan V. VERIFIED CUSTOMER
I am very satisfied with the service that was provided. Excellent customer service
4/21/2021
Pepito A. VERIFIED CUSTOMER
Excellent
4/21/2021
Maria N. VERIFIED CUSTOMER
Dear Ramiro,
I wanted to thank you for taking such great care of my car. Your service was honest, helpful and straightforward. I believe he deserves every opportunity to be appreciated for his help and kindness. Thank you so much again Ramiro!