After changing the head gasket after finding coolant in the cylinder, today I turned the vehicle on to hear concerning noise coming from the engine sounding like bent valves (metal wearing). I called the service department and they informed me that I wouldn’t be serviced for over a week and no courtesy vehicle was possible. I was seriously inconvenienced last time getting to work and was not offered the courtesy vehicle until a week into repairs, which I did not utilize. This is an ongoing serious issue and I feel like my vehicle warranty is not being honored effectively. Ryan T
4/15/2021
Alejandro T. VERIFIED CUSTOMER
Great customer service
4/15/2021
Albert N. VERIFIED CUSTOMER
Fast and prompt
4/15/2021
Theresa G. VERIFIED CUSTOMER
Expensive keys
4/15/2021
Antonio S. VERIFIED CUSTOMER
Joseph was very helpful and very courteous in the details of his job. He is also a very nice person. This is my first time with him as my Service Advisor.
4/15/2021
Howard/Karri F. VERIFIED CUSTOMER
After a terrible experience calling in to get a quote and make an apt. Richard was professional , attentive, and expedient service. Thank You!
4/15/2021
Imran S. VERIFIED CUSTOMER
Great service from Steve!
4/15/2021
Jesus A. VERIFIED CUSTOMER
Excellentservice
4/15/2021
Enrique Jose. VERIFIED CUSTOMER
Great service from Miguel.
4/15/2021
Carolina B. VERIFIED CUSTOMER
Great customer service
4/15/2021
Roberta A. VERIFIED CUSTOMER
Service was fast and multi-point inspection makes me feel any problem can be found and taken care of.
4/15/2021
Cesar C. VERIFIED CUSTOMER
Upon arriving the advisor went over required services for my vehicle. I advised to him that I got a full set of new tires, and I only needed oil service. He verbally offered oil and filter in his words "altogether for $75." My total due was over $200. I did not agree to that amount.
4/15/2021
Victor M. VERIFIED CUSTOMER
Byran is very professional thanks for his service
4/15/2021
Ralph M. VERIFIED CUSTOMER
I was told and it is on my paperwork that there was a mail in my tire. I took it to my tire guy and they took it off and there was no nail. I felt like you were just trying to make money and have me buy a new tire.
Did they really not check?
4/14/2021
Vernon R. VERIFIED CUSTOMER
Manny is friendly and efficient five stars
4/14/2021
Blanca M. VERIFIED CUSTOMER
No
4/14/2021
Michelle M. VERIFIED CUSTOMER
Not satisfied.
4/14/2021
Laura C. VERIFIED CUSTOMER
I was really upset with my car situation. Julie was able
To keep me calm and informed and made the experience better.