Johnathan was so helpful and made sure I was in and out as fast as possible. He kept me updated on on everything which I really appreciate.
11/3/2024
Wilber C. VERIFIED CUSTOMER
Very helpful and manage to answer all my questions and concerns
Thank you for your help Javier
11/3/2024
Leticia B. VERIFIED CUSTOMER
Service was crowded but received car in estimated timeframe. No free drink while I waited though.
11/3/2024
Gabriel C. VERIFIED CUSTOMER
Thank you for explaining what future maintenance will be needed.:)
11/3/2024
Tracy C. VERIFIED CUSTOMER
I never had experience for a oil change waiting time for more than 3 hours like I had with this dealership. It's ridiculous.
11/3/2024
Desiree E. VERIFIED CUSTOMER
I made an appointment for service oil change and one of your employees asked me iif I have a confirmation email and if I don’t have appointment he told me leave because it’s only for appointment and no walk in.
11/3/2024
Cesar U. VERIFIED CUSTOMER
Thinking that as a service writer we need to be more people friendly n service I know we all have issues but just knowing that we are in the right hands for problem solving n car safety is not only important to the dealer but also everyone overall the service that I got was great was just speaking in general thank you Norm Reeves Honda
11/3/2024
Jason W. VERIFIED CUSTOMER
Thanh is always very helpful and makes my trip to Norm Reeves Honda Supertore very pleasant. He is a great asset to your company. Very professional.
11/3/2024
Ingrid B. VERIFIED CUSTOMER
Ruben was great to work with. He was kind and thorough.
11/3/2024
Millie K. VERIFIED CUSTOMER
Jonathan Romero was absolutely great! He answered all my questions and helped to solve my problem with my vehicle in a timely manner. Ultimately, he made me feel like I was a valued customer. Jonathan deserves to be acknowledged for his commitment to providing excellent customer service that exceeded my expectations. Thank you!
11/3/2024
Ignacio . VERIFIED CUSTOMER
Please no survey. Having to fill out a survey only detracts from my customer experience. The customer service experience met my expectations. Thank you.
11/3/2024
Dejanae J. VERIFIED CUSTOMER
Great service
11/3/2024
Victor G. VERIFIED CUSTOMER
Ramiro Is very courteous to the customers. He is also very efficient. I felt very comfortable as he got me through the process of servicing my car.
11/3/2024
Francisco L. VERIFIED CUSTOMER
Good service
11/3/2024
Alexis V. VERIFIED CUSTOMER
I am satisfied for the service i got today.
11/3/2024
Angel C. VERIFIED CUSTOMER
Keep up the good work
11/3/2024
Madhuriben R. VERIFIED CUSTOMER
I brought my car here for screeching sounds. Service ceneter did not do anything at all!!!!!!!!!!! I hear the sounds through out the day but people who tested my car did not do job they should've to fix the noise issue.I will not recommend this car to anyone and will have to take this car to different dealer center to get it checked out.
11/3/2024
Maria E. VERIFIED CUSTOMER
Service was great. Jonathan was super helpful, very informative and kept me updated on my car at every moment.