You guys offer horrible service. I come in for an oil change then the next day my car doesn’t start. Nowhere was I told verbally or in writing that my car had a bad battery. No one suggested that my battery may need replacement soon. This all seems like sabotage because how does this just happen the next morning. This is not the first time you guys have done shady business.
4/9/2021
Jennifer A. VERIFIED CUSTOMER
Joseph was very attentive from the moment I arrived he wrote exactly what I needed to be done to my car and made sure it got done ! He was so kind and pleasant to talk too!
4/9/2021
Yolanda D. VERIFIED CUSTOMER
Rossano was VERY patient and attentive during my visit. Thank you!
4/9/2021
Martha Anne. VERIFIED CUSTOMER
Excellent service
4/9/2021
Maria R. VERIFIED CUSTOMER
Thank you Julie for your diligent assistance with my car’s maintenance!
4/9/2021
Evelyn I. VERIFIED CUSTOMER
Very accommodating, tackful, explains everything effectively and with prompt service.
4/9/2021
Julianna P. VERIFIED CUSTOMER
I was very impressed with the service Mr. Salas provided to me. He met all my needs and even set up an appointment for me.
4/9/2021
Juan H. VERIFIED CUSTOMER
I’m am fully satisfied with the work that was done to my vehicle
4/9/2021
Wayne M. VERIFIED CUSTOMER
Steve said it would be finished in 1 1/2 hours and it was. Thank you
4/9/2021
Evangelina G. VERIFIED CUSTOMER
Juan Huezo was my service person and I was satisfied with his help.
Thank you
Evangelina
4/9/2021
Fanny O. VERIFIED CUSTOMER
Service guy was kind of rude, back in the day it was automatic car wash , customer service over all bad, will have to shop around for better service at others Honda dealership
4/9/2021
Tania T. VERIFIED CUSTOMER
Miguel was very helpful, he provided a great service!
4/9/2021
Herick G. VERIFIED CUSTOMER
We have not recived our vehicle back as of yet. I was told a software update was needed to the transmission. I was told the same at my local dealer of el Monte. The issue continued the very next day. Due to covid and family passing away I had to time to return to the dealership. I have done research on this make and model and have found other people with the similar issues. I have had plenty of cars over the years and the way the transmission jolts when taking off is not normal. It's most noticeable after warming up the car and driving off.
4/9/2021
Janice W. VERIFIED CUSTOMER
Ramiro Montes was very nice and professional!! I appreciate his help!!
4/9/2021
Leo G. VERIFIED CUSTOMER
A service advisor javier pena , give me a detailed explation in regards to my car. He helps me to understand whats goin on in my car.
4/9/2021
Eduardo J. VERIFIED CUSTOMER
I am alway treated good Julie is the best I am completely satisfied am I know Julie always give 200 % thank you Julie fir everything
4/9/2021
John G. VERIFIED CUSTOMER
Great job and great customer service
4/9/2021
Lenny D. VERIFIED CUSTOMER
Thanks to Thanh Sabatier my car was in n out for less than an hour
4/8/2021
Evelyn C. VERIFIED CUSTOMER
Side note... I was really looking forward to having my car washed! But I understand why that’s not possible at this time.
4/8/2021
Brenda S. VERIFIED CUSTOMER
It took a little longer than I thought it would but he was very nice. And kept me updated.