Really nice and helpful. Answered all my questions
3/31/2021
Wesley L. VERIFIED CUSTOMER
Joseph is our favorite!!!
3/31/2021
Ruby S. VERIFIED CUSTOMER
Fast and friendly
3/31/2021
Carol G. VERIFIED CUSTOMER
He is very personable, knowledgeable, and very helpful.
Thank you for a positive experience.
3/31/2021
Medel B. VERIFIED CUSTOMER
I’m totally satisfied with your service. Thank you so much!
3/31/2021
Maria P. VERIFIED CUSTOMER
Management employees were very helpful they need to improve on the serviceAnd the wait time
3/31/2021
Ding Hwa. VERIFIED CUSTOMER
Mr. sabatie is knowledgeable and capable customer support service personnel.
3/31/2021
Marlon R. VERIFIED CUSTOMER
Thanks
3/31/2021
Jennifer S. VERIFIED CUSTOMER
Steve, as always, was awesome! He is incredibly helpful, personable, and kind. He truly cares about his customers, and the job he does.
3/31/2021
Alithea M. VERIFIED CUSTOMER
Didn’t schedule my appointment the first time, only when I called did they tell me it was missed. I showed up early today and was ignored for 6 cars after me, then given attitude when I asked someone for help. I was texted about service for my car I checked yes for the additional service and it said it would be completed. When I picked up my car none of the additional service was checked and it said I declined it? Declined what I never even got a call from anyone telling me about my service or asking if I wanted it. I am done here and will take mine and my families business elsewhere. This happens every time we go there.
3/31/2021
William B. VERIFIED CUSTOMER
Joseph Vargas is a huge asset to your service department. He informed me of what needed to be serviced and why. So comfortable with his professionalism and customer service. You truly need to recognize Joseph for the outstanding employee he is....
3/31/2021
Robert V. VERIFIED CUSTOMER
Horrible service and liars
3/31/2021
Sahalath D. VERIFIED CUSTOMER
Thank you for the great service. I will be contacting Bryan soon for the other services he had recommended. Bryan did a great good.
3/31/2021
Steve S. VERIFIED CUSTOMER
Robert was very helpful and answer all my questions. Great customer service. Definitely would recommend Robert to friends and family who take their Hondas for service at Norm Reeves Honda in Cerritos.
3/31/2021
Edith S. VERIFIED CUSTOMER
JAvier is the best always explains everything and his customer service is amazing
3/31/2021
John D. VERIFIED CUSTOMER
they broke my right passenger tire valve ! air is leaking now i have flat tire
3/31/2021
Raymond J. VERIFIED CUSTOMER
I was very impressed with the service I received from Steve he called me back in a timely manner noticed my appointment was set at a later date he asked me if I wanted to come in sooner I said yes Steve’s response was how is tomorrow. When I got to the service department Steve went over and beyond to make sure I heard and understood what my car needed Steve knew I needed to go into the office he said no problem Let me get you a loaner for the day. Steve called me when my car was ready and I have to say Norm Reeves Honda is lucky to have an employee like Steve Mendoza I definitely will be going back because of the customer service Steve gave me Great Job!! AWESOME experience!!
3/31/2021
Juan G. VERIFIED CUSTOMER
Muy satisfecho con si service grasias
3/31/2021
Griselda R. VERIFIED CUSTOMER
I would like to thank Steve, hes a good employee.. I do need some repairs in my vehicle just too expensive with you guys..