The repairs got done on or about the promise time.
3/31/2021
Janet W. VERIFIED CUSTOMER
I really love your company, I dump LB Honda and purchased my last 3 cars from you. This is all I have to say, or you tell me it will be 9 hours, I will sit in the waiting room, no problem, but 9 hours and 10 minutes I will be pissed. I made my appointment a week ago for 1:40pm I was told 90 minutes after 90 minutes I went out expecting to see my car park, what I saw was my car being driven into the work area to begin the service. They did it fast I have no confidence you really checked out my car, I think you only changed the oil, I drive a lot and to have confidence I’m not going to get stranded is important to me, I don’t have that now. I’m thinking about going back to LB Honda for my next car
3/31/2021
Janette K. VERIFIED CUSTOMER
I appreciate the service I received and how I felt it was a great experience
3/31/2021
Nghiem C. VERIFIED CUSTOMER
I took way too long for the service and I expected my car to be washed... we also have a Kia and there when we take our car for service, it comes our washed. No offerings like before, not even water for the customers... sad, really sad!
3/31/2021
Edward E. VERIFIED CUSTOMER
Thank you for the excellent service.
3/31/2021
Pedro P. VERIFIED CUSTOMER
Ramiro **** made me feel welcome from the start. He explains the procedure my vehicle will undergo and gave me a realistic time frame of completion base on the number of cars that had be before me. He was approachable, courteous and professional the entire time he helped me. I would look forward to my future vehicle service needs with Ramiro. He was a delightful person whom I would definitely recommend to family and friends. Above all he is an asset to Norms Reeve's Honda. My best to Mr. ****.
3/30/2021
Ken R. VERIFIED CUSTOMER
This time, l was completely satisfied with the service that was provided. Thank you. Ken R
3/30/2021
Patricia D. VERIFIED CUSTOMER
Customer service, Mr Ortiz kept me informed about the status of my vehicle often, the problem was taken care of. 100 percent satisfied. Outstanding service.
3/30/2021
Andrew G. VERIFIED CUSTOMER
Excellent service again. I especially appreciate Mr. Vargas' making an effort to say my last name a said it correctly. I think in business - it should be Mr. Gigliotti and not Andrew
3/30/2021
Elbia D. VERIFIED CUSTOMER
I went in to get my car alarm checked out because it goes off every 10 seconds for no reason. Supposedly fixed, it is still going off.
3/30/2021
Ramiro V. VERIFIED CUSTOMER
Thanks Bryan, you were very knowledgeable and helpful.
3/30/2021
Carlos P. VERIFIED CUSTOMER
Muy buen servicio
3/30/2021
Henry U. VERIFIED CUSTOMER
Rick is excellent in what he does. Very informative and prompt to response.
3/30/2021
Robert Y. VERIFIED CUSTOMER
For the size of the dealership I was expecting a long wait but yo my astonishment everything was so well organized that I was in and out in 90 minutes. Julie was extremely gracious and professional.
3/30/2021
Pauline F. VERIFIED CUSTOMER
Miguel Cabrera service was Excellent and very professional and knowledgeable. His work is well done. Thank you all ,Pauline F
3/30/2021
Crystal L. VERIFIED CUSTOMER
Excellent customer service
3/30/2021
Todd V. VERIFIED CUSTOMER
Juan did an amazing job working with me to find a solution to my issue and keeping me informed. I really do appreciate his help. Thanks Juan!!!
3/30/2021
Jose T. VERIFIED CUSTOMER
Bryan Ortiz was great. I would definitely choose Bryan again