Thanh explained well, things that needed to be done which concerns safety and he followed up Right away on additional safety issues. He’s very accommodating and very professional in dealing with customers. He’s also very helpful in applying every possible discount that’s available.
3/28/2021
Dennis A. VERIFIED CUSTOMER
Very good service.
3/28/2021
Jiaming X. VERIFIED CUSTOMER
Robert was fantastic! He was extremely knowledgeable, funny, and very detailed to answering all my questions and concerns. He kept me updated on the wait time for my car service and even recommended me a place to walk around, shop, eat, just to stall the time rather than sitting on a bench all day. He told me what services needed to be done in the near future and I’m happy that he was honest and true to his customers. Overall, I thank him for the wonderful service he gave me and I will gladly be coming back for his customer service again! Thank you. -Joyce
3/28/2021
Omar L. VERIFIED CUSTOMER
Best service I had ever had from a car dealership
I'm completely satisfied with my visit
3/28/2021
Joseph A. VERIFIED CUSTOMER
Great customer service. Thank you.
3/28/2021
Kevin T. VERIFIED CUSTOMER
Bryan Ortiz was very friendly and a pleasure to have worked with today. I love comi g to the dealership for my business because of staff like him. Keep it up Honda!
3/28/2021
Jesse L. VERIFIED CUSTOMER
Great service
3/28/2021
Cynthia W. VERIFIED CUSTOMER
I always get the best service from Thanh!!!
3/28/2021
Ma Julia. VERIFIED CUSTOMER
Great customer service and very accomodating. Thank you Joseph
3/28/2021
Dario F. VERIFIED CUSTOMER
Awesome service at Norm Reeves Honda Store. Warmer temps are here and my AC needs recharging. Can i take it in this long weekend or next weekend?i totally forgot about it. Call me at ****-****-xxxx.
3/28/2021
Javier R. VERIFIED CUSTOMER
Norm reeves always delivers
3/28/2021
Albert P. VERIFIED CUSTOMER
Good job
3/28/2021
Ashley L. VERIFIED CUSTOMER
Wonderful service. Manny was amazing!
3/28/2021
Elizabeth S. VERIFIED CUSTOMER
I Wouk definitely keep coming back to norm reeves honda in cerritos.Bryan Salas customer service is the best.Always very helpful and kind.I would recommend family & friends to come to this dealer.He kept me updated on my vehicle through my visit and answered any questions that I had regarding my vehicle.10/10 customer service to Bryan S.
3/28/2021
Timothy R. VERIFIED CUSTOMER
I was unable to attend my service appointment myself so my mother went for me. Manny Sanchez went above and beyond and kept my mother and I updated with text messages letting me know how the service was going and pricing. He was kind to my mom and he was responsive with all my questions. If I ever have an issue with my vehicle I will be sure to take it back to Manny. 10/10 great service
3/27/2021
Chien Chien. VERIFIED CUSTOMER
Your personel told me to change my water windshield sprayer to a new one when actually it should have been readjusted because it's spraying too high ,costing too much, it was a bad advice from your personel.
3/27/2021
Sean N. VERIFIED CUSTOMER
Trevor was very understanding and accommodating from the very start of my claim. He kept me in the loop with parts availability, ETA and other updates. It was definitely a pleasure working with Trevor Rodriguez.
3/27/2021
Patricia L. VERIFIED CUSTOMER
Juan was very nice and attentive to us. He did a great job keeping up to date with our service.
3/27/2021
Paul S. VERIFIED CUSTOMER
Manny Sanchez is one of the most courteous and helpful service liaisons I've ever dealt with. Norm Reeves Honda is lucky to have him.
3/27/2021
Yesenia D. VERIFIED CUSTOMER
Great service Juan was very courteous and helpfull