The people I interacted with were great. Your appointment system is disappointing. When I make an appointment I want to make an appointment for when my car is worked on. I spent six hours at the dealership for one hour of maintenance work. I even showed up ten minutes early and it took 30 minutes to start my check-in with Julie. Julie was great and did what she could and stayed late until my car was done. You need to improve your appointment system.
3/26/2021
Luis M. VERIFIED CUSTOMER
salas is an awesome possum !!! very professional and welcoming!! his smile shines big and bright even behind that mask. ????????????
3/26/2021
Liviu H. VERIFIED CUSTOMER
Good service
3/26/2021
Emily S. VERIFIED CUSTOMER
Trevor is awesome appreciate all the recommendation thank you honda for always being on top of customer service
3/26/2021
Farhan S. VERIFIED CUSTOMER
Joseph Vargas did his job whatever he needed to do but the appointment system is awful. No point of making an appointment if i had to wait 40 min and still nobody show up.
3/26/2021
Hilda G. VERIFIED CUSTOMER
Very profesional and nice
Thank you
3/26/2021
Stephanie D. VERIFIED CUSTOMER
Great service that explained everything
3/26/2021
Tyree L. VERIFIED CUSTOMER
Good Service Satisfied
3/26/2021
Christina R. VERIFIED CUSTOMER
Excellent service at wry fair prices. Also, good customer service from advisors and parts.
3/26/2021
Jorge L. VERIFIED CUSTOMER
Robert was great he explained the process for my AC and was very helpful. I had no doubt my car was in good hands!! Thanks.
3/26/2021
Alberto V. VERIFIED CUSTOMER
Bryan Salas has helped me twice now and I appreciate his help????
3/26/2021
Veronica S. VERIFIED CUSTOMER
My car was ready and a guy named Brian didn't let me know that my car was ready i was waiting for a while so i had very bad service
3/26/2021
Luis E. VERIFIED CUSTOMER
Excellent costumer service, from this employee, he is a go listener, respectful and very professional
3/26/2021
Rhonda A. VERIFIED CUSTOMER
Julie Canales was great! Very knowledgeable, professional, patient, true to her word, efficient, and prompt.
3/26/2021
Janifer M. VERIFIED CUSTOMER
Check-in procedures substandard.
3/26/2021
Louie A. VERIFIED CUSTOMER
Very satisfied with everything. First time I use your service department. So much better than World Honda in Downey.
3/26/2021
Denis P. VERIFIED CUSTOMER
Very kind guy!!!.I’m completely satisfied with the service.