Joseph kept me informed and was very professional!!!
3/25/2021
Jason V. VERIFIED CUSTOMER
Miguel was great! He even ran my cc out me that I left behind on the counter.
3/25/2021
Gregory P. VERIFIED CUSTOMER
Julie was pleasantly nice during our interaction.
3/25/2021
Shermeca C. VERIFIED CUSTOMER
Thank you for great customer service
3/25/2021
Ida R. VERIFIED CUSTOMER
I went to get a service and add the running boards to my car. But the oil was not reset and the tire pressure were not the same on the tires after rotating. Customer service is good. But i should not have to check that oil is rest and tire pressure is correct. This is the second time for my tire pressure that is wrong and not balanced. I called to speak to supervisor and she never called me back.
3/25/2021
Manya H. VERIFIED CUSTOMER
Joseph was excellent,
3/25/2021
Jose P. VERIFIED CUSTOMER
He’s depicts the helpful Honda folks
3/25/2021
Amelia L. VERIFIED CUSTOMER
Trevor has excellent customer service experience as well.
3/25/2021
Cynthia B. VERIFIED CUSTOMER
I actually felt supported and heard. I usually don't trust major car lots but he eased my concerns and I will be back.
3/25/2021
Cesar R. VERIFIED CUSTOMER
Thanks for the service.
3/25/2021
Natalie F. VERIFIED CUSTOMER
I don't know much about cars, but Bryan was super helpful and kind! He kept up the conversation to make me feel more comfortable. 10/10
3/25/2021
Jose O. VERIFIED CUSTOMER
Test
3/24/2021
Michael H. VERIFIED CUSTOMER
Excellent job of my Service Adviser Ramiro!
3/24/2021
Josephine M. VERIFIED CUSTOMER
Had 1 o’clock appointment, waited 15 minutes ( while employees are walking around doing nothing) I advised I’d be waiting in the lobby ( quoted 2, 21/2 )
I went to check status at 4:15. It was done. Joseph was backed up and had someone helping him. How long had my car been sitting there??? My time is of the essence just like anyone else’s.
Why make appointments if this is going to happen! I will definitely be taking my business elsewhere!
Josephine
3/24/2021
Penelope P. VERIFIED CUSTOMER
Ramiro was courteous, respectful and professional. Great service. He is an asset to Norm Reeves Honda.
3/24/2021
Teresa R. VERIFIED CUSTOMER
Mr Vargas was a wonderful provider of great customer service. Thanks Joseph
????????????
3/24/2021
Mohan O. VERIFIED CUSTOMER
Exsident service
3/24/2021
Michelle . VERIFIED CUSTOMER
Joseph was great. He was efficient, friendly and always kept me up to date. I couldn't have asked for better service.
3/24/2021
Jemar B. VERIFIED CUSTOMER
Wait almost a hour to get a service tech. I had a 11:20 appointment. Cars that had a 12:00 and 12:15 where getting check in before me. Only after I talk to two people about this. The first guy had its not my problem attitude. The second guy was very nice. If I don't have a book day I would simply would just went to another dealership. Mind you this is not the first time this has happened. This will probably be my last visit to this store.
3/24/2021
Irene V. VERIFIED CUSTOMER
Excellent customer service!!Very friendly!!Very knowledgeable!! Thank you for Juan Huezo!!