Trevor Rodriguez did the best job ever. He inspected my 2019 CRV A /C and saw my hoses needed to be replaced . I will always bring my car to MR Rodriguez.
10/31/2024
Robert C. VERIFIED CUSTOMER
Michael did a great job, very freindly and great service A++++ experience
10/31/2024
Raymond M. VERIFIED CUSTOMER
Service Director very insensitive about my situation
10/31/2024
Greg H. VERIFIED CUSTOMER
Oscar was great and very professional.what I have a problem with is sharing my information with your sales department and texting me 3 days later to tell me my car is ready for pickup while I am driving it and you haven't seen my car in days.
10/31/2024
Gilbert J. VERIFIED CUSTOMER
Very good job
10/31/2024
Nareth L. VERIFIED CUSTOMER
Awesome job with 5 stars rating
10/31/2024
Gregory D. VERIFIED CUSTOMER
You had my car for more than 2 months so it got dirty but you did not wash it. Also over the two months the EV battery got low but you did not charge it. I was told I could get reimbursed for loaner car gas but different people told me different processes to get reimbursed so I have not been reimbursed yet. Otherwise, the loaner car was very good and process was good, and Jonathan was very knowledgeable, professional, and did a good job explaining the problem.
10/31/2024
Sohn N. VERIFIED CUSTOMER
Here are the things I was not satisfied with the services from your dealership:
- Dropped off the car at 1:15 pm appointment. The car was not ready until 4:30 pm. A simple oil change took over 3 hours and no one was bothered to inform me of the long delay. When dropped off, I was told the wait time was 2 hours. Later on at 3:25 pm, I checked on the status and was told it would be ready in 5 -10 min, but I ended up waiting until 4:30 pm.
- When I came back to pick up the car, I realized I had someone else's work repair order and the other person might have my work order and now they have my car information and my home address
- My wife has the seat cushion on the driver's side. The mechanic tossed it over to the passenger 'seat and did not put it back.
10/31/2024
Wesley L. VERIFIED CUSTOMER
Our service advisor, Joseph Vargas, is absolutely the best.
10/31/2024
Maria Q. VERIFIED CUSTOMER
The best number 1
10/31/2024
Johnny S. VERIFIED CUSTOMER
Anthony was kind and very helpful!
10/31/2024
Christine S. VERIFIED CUSTOMER
Great service Thanh knew I was pressed for time and got me out quick
I didn’t believe it was ready!!
10/31/2024
Mary R. VERIFIED CUSTOMER
Aaron was very understanding of my situation and was patient with me. Thank you
10/31/2024
Bridgette G. VERIFIED CUSTOMER
Everything was awesome as all my experiences have been
Thanks Robert!!!!????????????????????????????????
10/31/2024
Gerald A. VERIFIED CUSTOMER
Fantastic customer service
10/31/2024
Yiling L. VERIFIED CUSTOMER
I have been buying from Honda in Cerritos since 2000 and I’ve always had my cars serviced there. Thanh is always the one I ask for because I trust him.
10/31/2024
Brandy Lorraine. VERIFIED CUSTOMER
Anthony was awesome! He made sure I understood the multi point inspection and explain everything my car needed.
10/31/2024
Daryl C. VERIFIED CUSTOMER
Thank you and your team for always going above and beyond. Your hard work is appreciated!