Best employee there that has ever helped me. If it wasn’t for him I’d get the work done on my car somewhere else.
10/21/2024
Jung K. VERIFIED CUSTOMER
My car still pilulled to the right.
Now the advisor said that I need to replace the tie rod to perform the alignment.
You should have let me know when you attempt to do alignment while you found out that I need to replace the parts.
Very unsatisfactory experience. I just waisted my money.
10/21/2024
Radhakrishnan D. VERIFIED CUSTOMER
Jonathan was extremely efficient
10/20/2024
Sonja G. VERIFIED CUSTOMER
Really helpful..
Wasn't pushing, advzd only what was needed
10/20/2024
Xochilt M. VERIFIED CUSTOMER
Staff did an excellent at providing support and information. Very kind and helpful environment.
10/20/2024
Jesus A. VERIFIED CUSTOMER
excellent service thank you
10/20/2024
Cynthia C. VERIFIED CUSTOMER
GREAT CUSTOMER SERVICE LEO
10/20/2024
Alexander M. VERIFIED CUSTOMER
Mr. Ortiz was easy to talk to and he checked the history of my vehicle and ask me I needed. So I told him the reason why I need my car service.
10/20/2024
Martha L. VERIFIED CUSTOMER
Great customer service
10/20/2024
Ryan O. VERIFIED CUSTOMER
Trevor Rodriguez provided excellent service!
10/20/2024
Jennifer R. VERIFIED CUSTOMER
The advisor was very helpful.
10/20/2024
Felix C. VERIFIED CUSTOMER
He was very communicative and helpful. I appreciate his help to make this a smooth process. Had our car out before the promised time! Went above and beyond. Will definitely return for his service!
10/20/2024
Robert P. VERIFIED CUSTOMER
Excellent professional service.
10/20/2024
Jesse L. VERIFIED CUSTOMER
Great customer service
10/20/2024
Maria Elizabeth. VERIFIED CUSTOMER
Everything was good it just took a little bit longer
10/20/2024
Carmelo M. VERIFIED CUSTOMER
Julie was amazing. She was very detail with everything.
10/20/2024
Maria S. VERIFIED CUSTOMER
My vehicle finally was fixed after being turned away 2-3 times from Downey Honda. My vehicle had a recall since 12/23 and begin having issues. Julie was very helpful and took care of me with providing a loaner vehicle while my car was being serviced.
10/20/2024
Susan H. VERIFIED CUSTOMER
I was very satisfied with Jonathan, he was very polite
10/20/2024
Raymond A. VERIFIED CUSTOMER
Your service attendants are always very helpful and very professional.
10/20/2024
Coral Z. VERIFIED CUSTOMER
Always leave completely satisfied with my car service. Javier is always such a big help and always explains the services that were done clearly as well with providing excellent customer service.