Took over 2 hours for an oil change. It was supposed to be an Express Oil Change. Waited too long. What was the use of an appointment?
I may go to Valvoline shop to have my oil change next time.
10/6/2024
Teresa M. VERIFIED CUSTOMER
Joseph is the best always so helpful, patient and provides the best Customer Service.
10/6/2024
Brianna C. VERIFIED CUSTOMER
Very helpful great customer service
10/5/2024
Maria E. VERIFIED CUSTOMER
Aaron was very polite and exlpained services well. Only thing I was not 100% satisfied was the fact that this is the 2nd time I’ve had my car serviced with him? And I never get copies of the vehicle inspection list that shows the status of each check, and where the levels are. Brakes, tires, and etc. I also haven’t been receiving the email or text notification where usually a video shows the tech working on the vehicle and what is being done. All I am receiving is when text when the car is ready. This needs improvement otherwise the service was a 10. Other previous techs this is the service I’ve received previously. When asked for copies I was told the printer didn’t work.
10/5/2024
Gerald K. VERIFIED CUSTOMER
Leo provided excellent customer service. He went over and beyond to listen to my concerns and exceeded expectations! He is a valuable asset to Honda!
10/5/2024
John K. VERIFIED CUSTOMER
Excellent service
10/5/2024
Jaime G. VERIFIED CUSTOMER
Leo was very helpful I got the information that I needed Thank you very much
10/5/2024
Marilu G. VERIFIED CUSTOMER
Everything was wonderful
10/5/2024
Primo S. VERIFIED CUSTOMER
Great service
10/5/2024
Manish S. VERIFIED CUSTOMER
Manny was superhelpful.
10/5/2024
Angelica Judhit. VERIFIED CUSTOMER
Solicité apoyo para dar de alta la apps hondalink y solo me dijo que no se podía al mismo vendedor Daniel solo te apoyo y me dijo que cualquier cosa necesitaba ir personalmente y yo he mirado videos que la apps es muy buena pero no me apoyaron con ello
10/5/2024
Marcos E. VERIFIED CUSTOMER
Great customer service and great explanation for everything that i ask for
10/5/2024
Anthony C. VERIFIED CUSTOMER
ROBERT was kind and amazing, I definitely recommend him as a service advisor
10/5/2024
Oscar O. VERIFIED CUSTOMER
Not his fault but a factory recall part should be verified as being inn stock before having me come in only to be told there was no part and wasting a whole day.
10/5/2024
Angela J. VERIFIED CUSTOMER
Drop off was quick and simple and pick up was the same too. Great experience overall!
10/5/2024
Rafael O. VERIFIED CUSTOMER
It was resolved as I agreed.
10/5/2024
Juanita W. VERIFIED CUSTOMER
Oil change was done very fast!!!
10/5/2024
James C. VERIFIED CUSTOMER
Amazing Job!!!!
10/5/2024
Alejandra U. VERIFIED CUSTOMER
I been coming here for some time to get my vehicle serviced. Today was completely different Leo really took the time to explain things a little more through and I really appreciate that he did that. I've never taken the time to give any tech a review but this young man went above and beyond.