Oscar was great.
Very knowledgable and consise with helping me determine the service i required
10/4/2024
Joanne T. VERIFIED CUSTOMER
I’m happy with service advisor, Anthony Ortiz as well as your mechanics.
Thank you!
10/4/2024
Robin R. VERIFIED CUSTOMER
Everyone was very nice and helpful. I have a 2 year old CRV and haven’t taken it in for just an oil change. There is always something else recommended that is pretty pricey. I always do it fearful of I don’t it will negate my warranty.
10/3/2024
Wendy S. VERIFIED CUSTOMER
Too expensive for just oil change no tire rotation the cupon for B1 was not valid even though it said it was for both A1 or B1 oil change. So why provide us with cupons when they will not be honored
10/3/2024
German . VERIFIED CUSTOMER
Initial time window given for diagnostic to be completed was not met. Caused me to miss a day of work and not be able to properly plan my day. Unresponsive service tech. Made multiple attempts to get status update on vehicle with no answer. Car was left on when I came to pick it up. Service was incomplete upon arrival. Was told I would have to bring car back in for another 3-5 days to get all work done!!! Aloof responses when asked about loner cars. Overall very dissatisfied. Will be looking for another Honda dealer for future service.
10/3/2024
Imelda M. VERIFIED CUSTOMER
Great customer service. Answer all my questions and concerns.
10/3/2024
Sandra R. VERIFIED CUSTOMER
Muy atento
10/3/2024
Paul . VERIFIED CUSTOMER
Was rushed
10/3/2024
Lanetta B. VERIFIED CUSTOMER
I am completely satisfied with the service I received today from Bryan Salas. I appreciate his professionalism, knowledge and consistency in providing tips and awareness when it comes to keeping my cars maintenance up to date. Keep up the Good Work Bryan!
Ms. Banks
10/3/2024
George M. VERIFIED CUSTOMER
Javier Pena was very helpful and friendly today! I am very satisfied and happy with my experience today and I will definitely be asking for javier for my future norm Reeves visits!!
10/3/2024
Maria D. VERIFIED CUSTOMER
Your welcome happy with the service
10/3/2024
Kimberly E. VERIFIED CUSTOMER
Great experience
10/3/2024
Jean H. VERIFIED CUSTOMER
Previously had our CR-V serviced by Buena Park Honda (from which we purchased the car.) But left after multiple bad experiences.
Your team and process at Cerritos is much much better. George R listened to our unusual problem and then guided us appropriately.
Many thanks for treating us a valued customer.
10/3/2024
Vanesa M. VERIFIED CUSTOMER
He’s an amazing helper Leo Lazcano every time I go to the dealer to service my car . Very friendly always smiles and answers all my questions .
10/3/2024
Jose R. VERIFIED CUSTOMER
Best experience ever. Highly recommend Thanh
10/3/2024
Eduardo M. VERIFIED CUSTOMER
Ruben is very polite defiantly a people person. Nvery knowlagable as well. Thank you Ruben.
10/3/2024
Steven V. VERIFIED CUSTOMER
Thanh was extremely helpful with my concerns for my car. He kept me informed of the status of my car throughout the day.
10/3/2024
Rosalba A. VERIFIED CUSTOMER
Yes I’m completely satisfied
10/3/2024
Wendell S. VERIFIED CUSTOMER
I was asked if I wanted to wait. I thought it would be maybe 2 hours. I should have asked. It took almost 5 hours. Had I known it was so long; I would have gone about the day and come back.
I’m very happy with the people I dealt with. The service seems fine. I appreciate the discount.
I’m coming back.