Jonathan always go above and beyond to help me out witn my car! :)
3/8/2025
Maribel A. VERIFIED CUSTOMER
My car is still making a noise when I reverse.
3/8/2025
Carlos S. VERIFIED CUSTOMER
Great job Norm Reeves!
Oscar Ortega was friendly and attentive to my needs. He looked at the computer and saw that needed brake fluid service. It got done in one day. Thank you for all you do!
Keep up the good work Norm Reeves!
3/8/2025
Richard Q. VERIFIED CUSTOMER
Leo provided great customer service
3/8/2025
Elsa M. VERIFIED CUSTOMER
Overall great experience, great customer service.
3/8/2025
Brianna B. VERIFIED CUSTOMER
Leo provided GREAT service. ??????????
3/8/2025
Alicia W. VERIFIED CUSTOMER
Great service and helpful employees, like always! Thanks again.
3/8/2025
Anne J. VERIFIED CUSTOMER
As I have said before Joseph explains all of the services recommended and answers all of my questions thoroughly.
3/8/2025
Mikhil M. VERIFIED CUSTOMER
Excellent service and good advice from
Mr Michael Barr
3/8/2025
Monica R. VERIFIED CUSTOMER
He was very nice gave details regarding my car.
3/8/2025
Samuel C. VERIFIED CUSTOMER
Amazing!
3/8/2025
Jeanette D. VERIFIED CUSTOMER
Oscar kept me posted & I only waited 1 1/2 hours.
3/8/2025
Francis H. VERIFIED CUSTOMER
Robert was great. I give him a 10 for the first time as my new Adviser.
3/8/2025
Edgar C. VERIFIED CUSTOMER
Very disappointing experience. My appointment was made at 930am initially was told it would be 2 hr wait time was ok with waiting no problem I’ll stay and wait. 2 hrs passed by approached the rep that was helping me out said maybe another 30 min or so I’m like ok I can wait a lil more. I waited a total of 6 hrs + I have no problem with how long it takes to service my vehicle correctly but the audacity & un-professionalism of not being communicated that from the beginning & it would take longer then 6hrs to get my vehicle back is truly disappointing. Set expected wait times correctly! If I would’ve known that from the start I would’ve never stayed as long as I did and would’ve left the dealership when I dropped off the vehicle.
3/8/2025
Joshua C. VERIFIED CUSTOMER
Joseph did great !
3/8/2025
Cathy W. VERIFIED CUSTOMER
Julie was very thoughtful, knowledgeable and courteous!!!!
3/8/2025
Angela W. VERIFIED CUSTOMER
Trevor was great. Best service I’ve received at Norm Reeves thus far. He listened, explained things, and was efficient and friendly. I haven’t received this level of customer service here or other places in quite some time. I will ask for him in future visits!
3/8/2025
Maria Corina. VERIFIED CUSTOMER
Julie makes sure that her customer is satisfied and She is very honest .
She always try to accommodate me in my convenient time
3/8/2025
Arwin P. VERIFIED CUSTOMER
Very knowledgeable and prompt service.
Thank you!
3/7/2025
Mike Or. VERIFIED CUSTOMER
Great service. Thanh is very courteous and Professional.