Joseph was very nice made my experience very easy. Keep up the good work. Thank you.
1/23/2025
Lorraine H. VERIFIED CUSTOMER
Service was great as usual.
1/23/2025
Bernard B. VERIFIED CUSTOMER
She was very helpful and pleasant.
1/23/2025
Patricia C. VERIFIED CUSTOMER
I was very well pleased with the service I got today at Norm Reeves.
Joseph Vargas was the associate who helped me be informed of what was going to take place in about how long it was going to take. That information was very appreciated. Thank you, Joseph for your caring and expertise.
1/23/2025
Savoun S. VERIFIED CUSTOMER
Excellent customer service, was very helpful .
1/23/2025
Carlos R. VERIFIED CUSTOMER
Excellent
1/23/2025
Adriana E. VERIFIED CUSTOMER
I am satisfied with Honda service. I didn’t wait too long today.
1/23/2025
Jocelyn P. VERIFIED CUSTOMER
Attentive great customer service!
1/23/2025
Jose . VERIFIED CUSTOMER
Aaeon took care of the basic issue that brought me in and slotted me into the fuel pump recall to boot. And after the mechanical team forgot to fix the original issue ( a smash guard that was loose) he quickly got it fixed when I came to pick up the car.
1/23/2025
Pushpa J. VERIFIED CUSTOMER
I wish you can go over my cost and see if you will spend the same amount. eg. Rubber Blade need to only left side ($137.58). It says that right engine mount is broken and leaking (mount never have fluid) it is made of rubber and metal. I appreciate if you can go over other costs and are all three times more. I am an average earner and I work hard, I don’t have any extra savings. For last four years I have been coming to your dealership and next time I will never be there. It’s just ripped off ????
1/22/2025
Ivy O. VERIFIED CUSTOMER
Ruben gave good service, he was friendly and clear. I was just surprised it took 3.5hours for the maintenance to complete with an appointment. This is one of the reasons I don’t come to Honda for service/oil change all the time.
1/22/2025
Rene D. VERIFIED CUSTOMER
good service and very freindly
1/22/2025
Masoud Y. VERIFIED CUSTOMER
Julie she is professional kind
1/22/2025
Arturo Napoles. VERIFIED CUSTOMER
Very professional he explain everything that need to be done clearly and he help me with everything that I needed to be taking care of my car
1/22/2025
Denise E. VERIFIED CUSTOMER
I just need my car to be fixed without me having to keep taking it in all the time
1/22/2025
Vanessa H. VERIFIED CUSTOMER
Thank you for all your help.
1/22/2025
Kareena C. VERIFIED CUSTOMER
I made a 8 am appointment. The ETA for the car to be ready was 12:30 pm. It was supposed to be a 4 hour service so I had my husband pick me up and dropped me off at 12:15 pm. I looked for Oscar at 12:30 but was told by a lady my car got a late start and would not be ready until 2:30 pm. I did not get any call or text that it was delayed I had to wait 2 more hours. I could have done more errands in 2 hours. A delay update would have been appreciated
1/22/2025
Diana T. VERIFIED CUSTOMER
Thank you Joseph for taking care of my vehicle.
1/22/2025
Aayleen C. VERIFIED CUSTOMER
Joseph was very nice and welcoming in handling my service questions and concerns. 10/10
As for who ever is in charge of parts department I can’t say the same. Initially i went in for a new screen display which the customer service representative told me it would be delivered Wednesday January 15 2025, I set and appointment for a new display and car maintenance. Mid appointment I was notified the screen display wasn’t available. I have been having issues with my display and was promised a new display since September 2024. It has been delayed 3 times since. It’s extremely inconvenient and frustrating having to go back and fourth trying to get this done.
1/22/2025
Javier A. VERIFIED CUSTOMER
He’s always helpful and explains the type of service your car needs.