Michael Vasquez customer service is awesome ???? he makes customers feel great and very comfortable leaving your car with him thanks a lot honda for having people like Michael there to make customers feel very welcome and very satisfied
1/10/2025
Brenda A. VERIFIED CUSTOMER
I want to say that Joseph was very help full and very informing he kept me in touch of the services that I needed for my car and explained it all very well thanks again.
1/10/2025
Cecilia V. VERIFIED CUSTOMER
I was charged for something that I got tricked into I was suppose to pay $128.00 and ended up paying $350+ plus customer service was horrible manager was present and so t bother to ask what the problem was u am very disappointed and will never return there. If someone can contact me please do so. My # is ****-****-xxxx
1/10/2025
Philip M. VERIFIED CUSTOMER
Jonathan has a positive and pleasant attitude. He also patiently explained to the line items of the work done especially the recalls.
1/9/2025
Peter B. VERIFIED CUSTOMER
Michael Barr was exceptionally in what he does as a Honda Service advisor.
1/9/2025
Dale B. VERIFIED CUSTOMER
Jonathan was very helpful and I highly appreciated his honesty
1/9/2025
Gary S. VERIFIED CUSTOMER
Seamless experience. A bit disappointed that I couldn’t get an extension on my included service (I was over mileage by 1500-2000 miles).
1/9/2025
Adolfo S. VERIFIED CUSTOMER
It was quick and easy
1/9/2025
Eric M. VERIFIED CUSTOMER
Jonathan Romero was incredible. I have my own Honda mechanic that I normally utilize. However, Jonathan’s expertise and follow up was the reason why I chose Norm Reeves Honda to get my transmission replaced. I paid more going to Norm Reeves instead of my personal mechanic.. but it was worth it because of Jonathan.
1/9/2025
Deborah V. VERIFIED CUSTOMER
Very satisfied with the quality work done to my vehicle. Mike Barr was very engaging and informative and advised what was exactly going to be done.
Picked up my car and it purrs like a kitten!!!
Love it! Thank You Norm Reeves Honda! Stellar job as always????????
1/9/2025
Victor N. VERIFIED CUSTOMER
Michael was very professional very helpful and very welcoming he kept us updated on our vehicle until it was done he's customer service is EXCELLENT!
1/9/2025
Cynthia/ Peter. VERIFIED CUSTOMER
It was recommended that I replace my left rear shock, I agreed but the park was not in stock, after picking up my car my left rear tire had a PSI of 12, all other tires had a PSI of 34. The staff at Honda purposely deflated my tire so I would return to the dealer to have my shock replaced. You fuckers tried to rip me off.
1/9/2025
Christopher L. VERIFIED CUSTOMER
Great!
1/9/2025
Linda C. VERIFIED CUSTOMER
My service was very nice good and done in a timely manner. The only thing I did not like was when I went to pick up my car I was handed my key and was told my car was over in a parking lot and I could go get it myself. I am 78 years old and handicap and I thought it would’ve been nice if they could’ve pulled the car up for me to pick up.
1/9/2025
Yvonne S. VERIFIED CUSTOMER
Thank you. Anthony.Ortiz was Abe to get my CRV in and out quickly.
He’s the bestc
1/9/2025
Bhaskara A. VERIFIED CUSTOMER
Extremely excellent
1/9/2025
Laura C. VERIFIED CUSTOMER
Very professional and knowledgeable on a very busy day!
1/9/2025
Shonyta P. VERIFIED CUSTOMER
We my wife and I love Julie. She is the best!!
1/8/2025
Ester R. VERIFIED CUSTOMER
I was told Change of transmission is recommended every 3 years, but my son and a mechanic told me it wasn’t necessary because my 4 year old car only has 11,000 miles on it. I’m disappointed.
1/8/2025
Nathaniel A. VERIFIED CUSTOMER
I was not helped at all as the repairs were not made because they were determined to not have been covered by warranty which is ridiculous given I purchased the car six weeks ago. In addition I was charged a $189 diagnostic fee which is robbery. Would like to know I can file a complaint and request a refund from Honda Corporate.