The work done by Jose is always of the highest caliber. Leo was amazing as well. Together they are a dynamic team that delivers fast and reliable service.
3/3/2025
George A. VERIFIED CUSTOMER
+
I just got this car and in a few months (not even a year) I need to come in on a Saturday (because apparently recalls can’t be done after work). I was told a 2 hour wait but it ended up about 2 and a half hours. Also when I got my 2005 car the waiting room used to offer donuts or something….a billion dollar company is cheaping out on a dozen donuts or so. Also I get the text that my car is ready but when I arrived I stood there for about 10 minutes waiting upon his return. Why wasn’t he there already if he texted me. I also asked since I was still under warranty if I can at least get a car wash, he said you guys don’t do that here. Before I could ask to get my tires rotated or something he rushed me off…it always seemed like all the salesman there are in a hurry to just get your money and rush you off…even when I bought the car it seemed that way…couldn’t even get a test drive. I might just copy and paste this on my Yelp. I know exactly the next car I’m buying….NOT A HONDA! Happy Honda days my eye. Hope this helps.
God bless,
george
3/3/2025
Karen S. VERIFIED CUSTOMER
Very quick and great service! Ruben is very friendly and I look forward to working with him when I need to service my vehicle!!
3/3/2025
Geo T. VERIFIED CUSTOMER
Very good
3/3/2025
Juanita W. VERIFIED CUSTOMER
Joseph was a great help in helping me…
3/3/2025
Elizabeth C. VERIFIED CUSTOMER
Leo was the best! Very courteous, professional & my car was ready fast! The service was excellent.. I will look for him as my advisor for next visit. Thank you Leo!
3/3/2025
Andrew Z. VERIFIED CUSTOMER
Leo is the best!! He always helps me out and goes above and beyond.
3/2/2025
Ricky B. VERIFIED CUSTOMER
Fast and friendly professional service.
3/2/2025
Matthew G. VERIFIED CUSTOMER
Vehicle was checked in. Fairly simple recall/ software update. Was ready in a short time. Easy to pick up and go. Trevor did a good job.
3/2/2025
Luz A. VERIFIED CUSTOMER
The job was done ob time
3/2/2025
Mona F. VERIFIED CUSTOMER
Her word my Oil change was completed on the time that was given.
3/2/2025
Ernesto M. VERIFIED CUSTOMER
Very helpful and timely as usual
Thank you
3/2/2025
Blanca M. VERIFIED CUSTOMER
Robert Gonzalez is very professional. He greeted me and my husband with a smile. Robert made sure that we were satisfied with the service that Honda did on our car. Thank you Robert for all that you do your customers. It is employees like Robert that I keep going back to Honda Cerritos.
3/2/2025
Mark N. VERIFIED CUSTOMER
Trevor provided great customer service and was able to get my car out quickly for my oil change. We need more service advisors like him are helpful and calm.
3/2/2025
Jennifer N. VERIFIED CUSTOMER
Please bring back the complimentary car wash with service
3/2/2025
Nancy B. VERIFIED CUSTOMER
George was completely helpful and friendly during my visit today. Thank you
3/2/2025
Carlos S. VERIFIED CUSTOMER
Oscar Ortega was friendly and helpful. He told me about the recall which we took care of today.
Thank you for all you do!
Keep up the great work
3/2/2025
Gerardo G. VERIFIED CUSTOMER
It took longer, flat light turned on while driving back home from when supposed you made tire rotation