The vehicle was running excellent after they gave back to me but had some small issues but Joe took care that when I return the vehicle back. Thanks ????
12/21/2024
Graciela A. VERIFIED CUSTOMER
I feel like I was sold a bad car. Had I known there was connection issue with the usb port I would've have bought that specific car model. I was told even if a tech fixes it the issue still persists. I feel like I was sold a lemon
12/21/2024
Moises L. VERIFIED CUSTOMER
Joseph was friendly, helpful and knowledgeable. Explained in detail today's service and time frame. Keep in touch with updates, status and eta. I would ask for Joseph next time.
12/21/2024
Gwen B. VERIFIED CUSTOMER
Oscar was very helpful and got my car in n out!
Thank You
12/21/2024
Charlotte G. VERIFIED CUSTOMER
Ramiro is knowledgeable and pleasant to work with.
12/21/2024
Lito L. VERIFIED CUSTOMER
Satisfied for the services
12/21/2024
Teresa C. VERIFIED CUSTOMER
Julie is your #1 service advisor! Be sure to give her a raise!!
12/21/2024
Enrique S. VERIFIED CUSTOMER
My tires has a tpms warning after I left the dealership.. I encounter this on the freeway
12/21/2024
Patricia L. VERIFIED CUSTOMER
Joseph Vargas is WONDERFUL
very knowledgeable and very polite...he is the best ????????
12/21/2024
Efrain A. VERIFIED CUSTOMER
super nice and super friendly and great with communicating what i needed for my car maintenance
12/21/2024
John D. VERIFIED CUSTOMER
The service was absolutely fast and satisfy. Thank you
12/21/2024
Melinda L. VERIFIED CUSTOMER
Completely satisfied . Thank you
12/21/2024
Priscilla B. VERIFIED CUSTOMER
I really enjoyed Ramiro he was very helpful . But the guys that attended me when I first drove up… had me waiting in my car for an hour and a half mean while everyone that pulled up that were men got attended to right away. Mind u I HAD AN APPOINTMENT. I do feel discriminated as a women and a woman of color . Especially this is not my first time encountering a discrimination case with Honda. And yet nothing gets done and all that’s being done is getting my money robbed . Also I’m pregnant and was deprived of food because they had me waiting for an hour and a half while the attendees were laughing and doing nothing for me. But Ramiro shared that the guys didn’t tell him I was there till after an hour and a half. But no one cared to check on me I had to get off the car various times as I also have to go to work which I was late too .
12/21/2024
Sam R. VERIFIED CUSTOMER
Great service awsome attitude from service advisor very happy this will be the place I service both of my 2024 Hondas
12/21/2024
Cecilia L. VERIFIED CUSTOMER
Anthony Ortiz is great and the reason why we always go to Honda Cerritos for our car service.
12/21/2024
Jessica M. VERIFIED CUSTOMER
Leo answered all my questions and gave me great customer service
12/21/2024
Amaris P. VERIFIED CUSTOMER
Julie Canales provided excellent exceptional customer service. She was very professional and kind. She was awesome from A-Z! Thank you Julie!
12/21/2024
Rebecca S. VERIFIED CUSTOMER
Joseph friendly, personable & welcoming. He’s detailed & informative. Professional
12/20/2024
Ricardo C. VERIFIED CUSTOMER
Excelente servicio y cumplimiento, es muy profesional en lo que se reference a customer service quede muy contento con el trabajo y el servicio que me dieron.