Very long wait 4 hours
Didn’t receive any updates from service representative
Worst experience to date since getting maintenance to my car at norm reeves
12/15/2024
Michael G. VERIFIED CUSTOMER
The service guy Thanh is a great employee. I have had him help me before and he goes above and beyond to be helpful. I’m going to start requesting him every time I go for service on my car. He deserves a raise
12/15/2024
Martin C. VERIFIED CUSTOMER
Went in for oil change only & when I picked up my vehicle I was charged for tire rotation I did not agree to. I was also recommended a break oil change service which I had already done there & was in the system. I feel I was taken advantage of. It was an additional $55. It’s not the amount but the principal. Customers should not be tricked in to including unnecessary services.
12/15/2024
Eugene M. VERIFIED CUSTOMER
Manny took care of me promptly, courteously, and efficiently. Got me in and out in a couple of hours. Very good service. Gene
12/15/2024
Ayan N. VERIFIED CUSTOMER
She is nice and customer friendly
12/14/2024
Manuel B. VERIFIED CUSTOMER
The issue wasn’t fixed!
12/14/2024
Mark N. VERIFIED CUSTOMER
The entire team is attentive and handles each situation with care and professionalism.
12/14/2024
Maximino V. VERIFIED CUSTOMER
Ok
12/14/2024
Steven H. VERIFIED CUSTOMER
Julie is great.
12/14/2024
Blanca M. VERIFIED CUSTOMER
Wow! Trevor Rodriguez went straight to tge point and got what I wanted within a blink of an I. He was very professional and polite. He's one of tge reasons I keep coming back. Employees like him are the ones that make our day. But I would also like to commence the mechanic. He's the one that completed my car rapidly. Great job to both. Great job Honda, for having employees like them.
12/14/2024
Carlos S. VERIFIED CUSTOMER
I feel satisfied every time I take my car to Norm Reeves Honda.
Keep up the good the good work!
Thank you
12/14/2024
Mike Or. VERIFIED CUSTOMER
Manny did an excellent job with my auto service needs. Very courteous and professional.
12/14/2024
Estrella A. VERIFIED CUSTOMER
Thanh was very accommodating, very nice, very approachable, very efficient.
12/14/2024
Evelyn J. VERIFIED CUSTOMER
Always happy with the service.
12/14/2024
Judieth R. VERIFIED CUSTOMER
It was well done thank you
12/14/2024
Josue S. VERIFIED CUSTOMER
Satisfied with everything! Thank you for everything!
12/14/2024
Corinna G. VERIFIED CUSTOMER
Miguel was honest, courteous and fast.
Thank you!
12/14/2024
Veronica R. VERIFIED CUSTOMER
Ruben is always friendly, professional, and extremely helpful. He always take his time explaining all the details of the services performed.
12/14/2024
Carmen V. VERIFIED CUSTOMER
Joseph is a credit to your organization. He is very professional, knowledgeable and empathetic.