I was very satisfied with The Service advisor Jonathan he is very knowledgeable and friendly and got my car serviced within the time framed he had told me. I would greatly recommend him.
12/14/2024
Sarah M. VERIFIED CUSTOMER
Michael had great customer service and went above and beyond to give me updates about my vehicle. Thank you Michael and thank you Honda team for working so diligently to service our vehicle.
12/14/2024
Christopher . VERIFIED CUSTOMER
Trevor wax great as always! 5 stars! The last few times he has serviced my car he won me over to coming to the Honda dealer from now on instead of my normal mechanic I had been going to for the past 15 years.
12/14/2024
Carolyn W. VERIFIED CUSTOMER
It’s always pleasure working with Joseph he is totally professional and customer friendly.
12/14/2024
Daniel M. VERIFIED CUSTOMER
Leo is seamless in everything he provides. perfect
12/14/2024
Dulshan L. VERIFIED CUSTOMER
Good service Ruben Marquez
12/14/2024
Victoria M. VERIFIED CUSTOMER
We got our car later than we were told and when we got it back I had a lower tire pressure from before getting my car serviced.
12/14/2024
Rosemarie H. VERIFIED CUSTOMER
Aaron Perez was very respectful and knowledgeable. He was able to explain how the process works for my situation. I really appreciated him.
12/14/2024
Flor V. VERIFIED CUSTOMER
I was dissatisfaction with the recent service experience at your dealership. I made an appointment for a carpet placement on my vehicle, which was scheduled for 10:00 AM. When I called a few days earlier, I specifically inquired about how long the service would take, as I was tight on time, and was informed it would
take 2-3 hours. Based on this information, I allotted 4 hours for the service and arranged my schedule accordingly, traveling a considerable distance to your location.
Upon arriving, I was initially told that my car would be ready by 12:30 PM. Then, I was informed the completion time would be pushed to 2:00 PM, and ultimately, my car
wasn’t ready until 4:00 PM.
What was most frustrating was the lack of clear communication and coordination throughout the day. Had I been informed at the outset that the service would take
longer, I could have planned my time accordingly. Instead, I spent hours waiting unnecessarily.
I hope this feedback contributes to improving and providing better services for Honda clients.
12/13/2024
Marion S. VERIFIED CUSTOMER
Workers forgot to take off notice re:tire pressure, showed low, so I had to go back for them to take it off-since they checked the tire pressure….inconvenient.
12/13/2024
Fannie K. VERIFIED CUSTOMER
Trevor is the best!!! He is very honest and thorough. Will request him each time.
12/13/2024
Samuel R. VERIFIED CUSTOMER
Very friendly great guy even for a 49er fan ????
12/13/2024
Daniel P. VERIFIED CUSTOMER
Aaron Perez was very helpful.
12/13/2024
Scott F. VERIFIED CUSTOMER
Manny was great. I will utilize him as a service manager in the future
12/13/2024
Scott G. VERIFIED CUSTOMER
We always look forward to our visits to norm reeves
Honda and Mr Ortiz’s excellent service
12/13/2024
Jayme E. VERIFIED CUSTOMER
10
12/13/2024
Nancy G. VERIFIED CUSTOMER
Excellent customer service always happy to come to the dealership.