I waited for 4 hours just to find out that parts needed to be ordered. I don’t believe it was George’s fault. Now I have to bring it back again and wait! ???? There was a lot of other people besides me that were upset about the amount of waiting to get an answer about their vehicle. Why doesn’t the dealerships reinstate their shuttle service? I know that I could been at home getting things done on my “to do list” during those 4 hours I spent sitting and waiting for my car.
12/13/2024
Gloria R. VERIFIED CUSTOMER
I did not like how they said they test drove the vehicle when they clearly didn't I have prove on my dash cam also I didn't like how the Honda tech raised his voice at me telling that I was calling him a lier I wasn't calling him a lier I was simply showing him the prove I had on my dash cam and for him to say they did one thing but they never did
Pretty much felt like they were lying to me
12/12/2024
Krista G. VERIFIED CUSTOMER
Anthony Ortiz was so great to work with. He was kind, knowledgeable, helpful, and professional. I wish everyone was as good as Anthony. This was such a great experience because of Anthony’s incredible service.
12/12/2024
Varghese T. VERIFIED CUSTOMER
Very nice service advisor
12/12/2024
Brenda V. VERIFIED CUSTOMER
it was great customer service explained exactly what was wrong with the vehicle..
Smiled any questions we had he answered
Very helpful and generous..
12/12/2024
Stephanie T. VERIFIED CUSTOMER
Julie, stopped me from passing on a necessary service I was gonna forgo, with her expertise and knowledge ended up saving me a lot of time and money! Thx. Julie.
12/12/2024
Stephany R. VERIFIED CUSTOMER
He was very polite, knowledgeable, efficient, and made me feel like my concerns were understood and addressed.
12/12/2024
Belen L. VERIFIED CUSTOMER
Trevor has been great. He’s been patient and always listens and has solutions to my car needs.
12/12/2024
Teresa H. VERIFIED CUSTOMER
I’d like to share that Leo was great from starting to the beginning and I greatly appreciate it. Customer service.
12/12/2024
Eduardo J. VERIFIED CUSTOMER
Anthony and Julie are the best
12/12/2024
Cathy M. VERIFIED CUSTOMER
Ruben is always great, professional and delivers on time
12/12/2024
Milton M. VERIFIED CUSTOMER
Very kind and professional!!!
12/12/2024
Christene B. VERIFIED CUSTOMER
Anthony provided me with outstanding customer service. He is always willing to go above and beyond. I would definitly recommend Anthony to a family member or friend to service their vehicle. Thank you Anthony for being trustworthy and dependable.
12/12/2024
Giselle J. VERIFIED CUSTOMER
Robert was great & super welcoming! Thank you!
12/12/2024
Grace N. VERIFIED CUSTOMER
Javier Pena provided an excellent service. He was attentive and followed through. A technician left a footprint of oil stain in my car, Javier helped clean for me. He did an excellent job. I am 100% satisfied.
12/12/2024
Nancy F. VERIFIED CUSTOMER
Trevor is very knowledgeable in explaining what my car repair entails in a professional manner.
12/12/2024
Maria Evelia. VERIFIED CUSTOMER
exelente gracias
12/12/2024
Gabriel M. VERIFIED CUSTOMER
Julie is very professional answers any and all questions and concerns. A+ Service
12/12/2024
Paola C. VERIFIED CUSTOMER
Aaron was great, he was able to explain in a very detailed way what was done with my car.