It’s Service Representative like Mr. Joesph Vargas that
makes customers like myself happy, satisfied and trusting the services provided. Most people take advantage of females. However, Mr. Vargas has always represented himself trustworthy , knowledgeable ,honest, pleasant as well as very helpful. I will continue to do business with Norm Reeves Honda because of the excellent experience of superior Customer Service provided by Mr. Joesph Vargas.
12/8/2024
Ashley S. VERIFIED CUSTOMER
Thanh Sabatier was super helpful and gave excellent customer service. Very much appreciated his help today.
12/8/2024
Maria C. VERIFIED CUSTOMER
Great job guys thank you so much for your service’s
12/8/2024
Herlinda A. VERIFIED CUSTOMER
Michael Barr, was polite and very professional. I came in for an oil change, he explained the services needed for my vehicle in detail, according to the mileage. I will definitely return for the following Service.
12/8/2024
Jocelyn I. VERIFIED CUSTOMER
Communicated well
12/8/2024
Gerardo T. VERIFIED CUSTOMER
Great service
12/8/2024
Audrianna R. VERIFIED CUSTOMER
Thank you for all the help
Five stars
12/8/2024
Berenice B. VERIFIED CUSTOMER
Yes, Julie was very courteous and informative.
12/8/2024
Wendy C. VERIFIED CUSTOMER
Thank you for the good service!
12/8/2024
Maria Auxilio. VERIFIED CUSTOMER
Muy buen trabajo gracias Leo muy atento me atendii bien
12/8/2024
Teresa B. VERIFIED CUSTOMER
Mrs. Canales is very attentive and always
servicing with a SMILE ????. She is an asset
to your Company..
Thank you Norman Reeves Honda.
12/8/2024
Susana M. VERIFIED CUSTOMER
Service was excellent, Jonathan Romero was very helpful he answered all the questions I had. Thank you for a great team
12/8/2024
Roy C. VERIFIED CUSTOMER
Job well done thank you
12/8/2024
Alfred K. VERIFIED CUSTOMER
Great service and Miguel was nice and very knowledgeable.
12/8/2024
Dennis D. VERIFIED CUSTOMER
Very efficient and professional service advisor.
12/8/2024
Ruben C. VERIFIED CUSTOMER
Excellent service
12/8/2024
Eduardo G. VERIFIED CUSTOMER
Javier peña did an amazing job! Recommended & explained some of the services for my vehicle. He was very helpful & provided a great experience.
12/8/2024
Sara G. VERIFIED CUSTOMER
Great customer service, very professional and answered all my questions
12/8/2024
Raul M. VERIFIED CUSTOMER
Jorge Reygoso was great. He really helped me at a time in need and I really appreciate it. I didn’t have an appointment and he still helped me.
12/8/2024
Kilani B. VERIFIED CUSTOMER
My vehicle was serviced a few weeks ago and the advisor failed to let me know that my car battery or corrosion failed. This resulted in me attempting to drive the vehicle in which I had issues starting my vehicle. It was a huge inconvenience because my family and I were on our way out to a family gathering. I’m upset because had it been brought to my attention previously I would have taken care of it the day my vehicle was serviced. However, the advisor only mentioned that breaks were in need prior to my next oil change. I’ve been bringing my Honda to Norm Reeves since 2014 when I purchased my vehicle and it’s disappointing to know that I was not properly advised. Not only has it been a huge inconvenience, I could have potentially had to get my vehicle towed at my own expense had it not started. An additional trip to Norm Reeves and time has to be made all because the advisor failed to properly go over things with me.