George was a great service advisor from start to end. As far as the service provided by his team was akways top notch and my concerns top of mind. Almost all items were completed barring items that were backed ordered which was not in his control. Overall service from George and his team was excellent.
12/7/2024
Carlos S. VERIFIED CUSTOMER
Ruben Marquez provides exceptional service. He is a pleasure to work with.
12/7/2024
Arnaldo I. VERIFIED CUSTOMER
fast and efficient customer serviced
12/7/2024
Juan Carlos. VERIFIED CUSTOMER
The service takes too long. I had appt at 8:20am. I arrived at 7:45am and i didnt get my vehicle until almost 2pm. I was not even offered water while waiting.
12/7/2024
Melba S. VERIFIED CUSTOMER
The maintenance on my car was very thorough, and Oscar was very personable and customer service was top notch! And I completely understand the workload and why my car took about 4.5hrs to be ready. I just wish there was a shuttle service for X number of mile radius (example: 12 mile radius), especially when there's a long wait time. Or even a Uber voucher/discount.
12/7/2024
Natalia P. VERIFIED CUSTOMER
First time getting my oil change and I was very satisfied ????
12/7/2024
Bernabe C. VERIFIED CUSTOMER
Thanks
12/7/2024
Anahe V. VERIFIED CUSTOMER
Unfortunately my tire was still not okay even after the rep said it was all good. As soon as I left the dealership today, my light came on. Did the tech just turn off the tire pressure light and not check it at all? I went to the Hardin Honda in Anaheim and they told me my tire air was at 19 .
12/7/2024
Nancy M. VERIFIED CUSTOMER
Manny was very helpful and friendly. He made our first experience with your service department very easy.
Thank you
12/7/2024
Barbara V. VERIFIED CUSTOMER
Thanh Sabatier very professional, courteous..an asset to your team.
12/7/2024
Adrian S. VERIFIED CUSTOMER
I was not satisfied with my service advisor. Jonathan Romero he was the worst one I have ever gotten. He has no communication skills with his customers, I tried calling him many times to get a status on my vehicle he never answered. My husband had to call him in order for him to answer the call. I don’t know why he wouldn’t answer me but my husband yes it doesn’t make sense. I will not recommend this advisor to anyone especially to females.
12/7/2024
Cris Eva. VERIFIED CUSTOMER
Aaron is always knowledgeable and I trust his advices regarding my vehicle’s maintenance. Always friendly and has excellent customer service.
12/7/2024
Kenya G. VERIFIED CUSTOMER
My go to service provider! Always honest and provides great customer service
12/6/2024
Kenya G. VERIFIED CUSTOMER
Amazing customer service !
12/6/2024
Kevin N. VERIFIED CUSTOMER
I waited 3 hours to find out the recall issue had not been evaluated and requires at least 2 more hours when estimated total time was 3. so I wound up only receiving the B1 service. Service receipt said tire rotation was completed but in fact not completed. There’s markings on my tires to confirm service was not completed as indicated. that’s disappointing. Now I question whether the oil change was done properly
12/6/2024
Virginia M. VERIFIED CUSTOMER
We need to have the service department finish the service we requested. Hopefully we can schedule that as soon as possible
12/6/2024
Rodney J. VERIFIED CUSTOMER
Great job. ????????
12/6/2024
Sheila C. VERIFIED CUSTOMER
Julie is genuine and patient with all guests. She answered all my concerns.I especially appreciate her calm demeanor. She also has a great smile and is friendly. Thank you, Julie