Went for an alignment on my car Wednesday, and it was two a hours wait.
But the alignment fail and I came back on Friday for a 4 hour! wait.
Not cool
8/24/2024
Betsy S. VERIFIED CUSTOMER
I found Jessica to be patient (hearing is a problem for me), & on top of my updates; a couple of times finding me. Pleasant & helpful as well. I’d call her a good employee.
8/24/2024
Kevin C. VERIFIED CUSTOMER
He was very good at tracking me down!
8/24/2024
Ruby G. VERIFIED CUSTOMER
Simona was very helpful and she answered all of the questions that I had about the services done to my car. I am very satisfied with this service!
8/24/2024
James H. VERIFIED CUSTOMER
Very good ????????
8/24/2024
Mylene C. VERIFIED CUSTOMER
I did not get any notification. Typically I will get a message when the car is received, then when the car is ready. I was told that the regular service and recall repair will take about 3 hours. I called after 4.5 hours and it took me 8 calls to have someone answer. Nobody answered when I called directly to service advisors, I tried several. Only the main operator answered. I was told that some texts were sent to me, but it wasn’t until I finished the call, that the texts were sent. The service is great, the communication is terrible
8/24/2024
Wanda H. VERIFIED CUSTOMER
After 2 visits hopefully the problem is fixed. It will take a while for me to be confident in the reliability of my car. Karina was very patient and professional with addressing my concerns.
8/24/2024
Daisy S. VERIFIED CUSTOMER
Everything is so expensive, other than that the service was great
8/24/2024
Patricia I. VERIFIED CUSTOMER
Thank you
8/24/2024
Mark M. VERIFIED CUSTOMER
All recommend service was completed. I also asked for replacement of front disk brakes but technician informed her they were not needed. Thanks for the honesty
8/24/2024
Stephanie D. VERIFIED CUSTOMER
Friendly and great service
8/24/2024
Karl M. VERIFIED CUSTOMER
Robert and the team were super responsive and the repairs were done faster than I expected!
8/24/2024
Maria M. VERIFIED CUSTOMER
La señorita que me atendió y el técnico fueron muy amables
8/24/2024
Rosalba M. VERIFIED CUSTOMER
Very good service. Thank excellent
8/24/2024
Deanna P. VERIFIED CUSTOMER
Q was very pleasant & easy to work with.
8/23/2024
Teresa M. VERIFIED CUSTOMER
Luis is great! Always ensures a good visit.
8/23/2024
Ma Del. VERIFIED CUSTOMER
???? ????
8/23/2024
Fernando C. VERIFIED CUSTOMER
I would like to thank Jessica for a Great customer service!!!. The Team did incredible for taking care of my family!!!. Keep doing a Great Job!!
Thank you