I would like to provide feedback regarding the awareness of maintenance schedules at your service center. When I brought my GR Corolla in for service, the service advisor almost neglected to perform an oil change. I understand that the standard Corolla has a 10,000-mile oil change interval, but the GR variant requires a 5,000-mile interval and uses 0W-20 oil. I recommend that your service advisors receive additional training to prevent potential costly repairs.
8/14/2024
Nicole S. VERIFIED CUSTOMER
I couldn’t even get a phone call or message my car was done until I drove up there to the dealership. Customer service is bad and I won’t be coming back
8/14/2024
David E. VERIFIED CUSTOMER
Great experience as always when I used to bring my Tacoma in there
Thank you
8/13/2024
Clinton H. VERIFIED CUSTOMER
Luis is very understanding, He took the time to answer all of my questions. He was patient with the details and I appreciate his help,
8/13/2024
Isabella N. VERIFIED CUSTOMER
My car runs good.
8/13/2024
Ruth C. VERIFIED CUSTOMER
The individual helping me with my car was great. She provided me great service. I only wish I was provided with a free car wash or a coupon to wash my car.
8/13/2024
Ruth G. VERIFIED CUSTOMER
Jessica was personable and communicated very well. I appreciated her concern and consideration
8/13/2024
Yuric Franz. VERIFIED CUSTOMER
Always perfect customer service.
8/13/2024
Phillip D. VERIFIED CUSTOMER
Delivered ahead of schedule.
8/13/2024
Jorge G. VERIFIED CUSTOMER
Thank you for accommodating the maintenance service as “walk in”. Karina explained the process and I was out of the facility way earlier than expected. Great teamwork!
8/13/2024
Manoj R. VERIFIED CUSTOMER
Norm Toyota is the best.and John is the best. I am completely satisfied.
8/12/2024
Evangeline L. VERIFIED CUSTOMER
Fantastic service
8/12/2024
Connie Mack. VERIFIED CUSTOMER
I would like to say !by having a appointment,do save you some time.
8/12/2024
Anne D. VERIFIED CUSTOMER
Everyone was very friendly and efficient. The price for a routine oil change is a bit ridiculous, but John did advise me of the maintenance /service package which I was able to take advantage of.
8/12/2024
Mahnoush S. VERIFIED CUSTOMER
For just oil change it took more then two hours , and he over charged me .