Luis was very knowledgeable and gave great customer service!
2/21/2025
Gale F. VERIFIED CUSTOMER
I don’t even have my car back and it’s been 2 full days. No call today to say they were even keeping it again. Car is a 2024 and has been back to Toyota 5-6 times. Def not satisfied with Toyota
2/21/2025
Dwight D. VERIFIED CUSTOMER
Great experience.
2/20/2025
Cecilia G. VERIFIED CUSTOMER
She was very nice explain before and after the service.
2/20/2025
Jose Z. VERIFIED CUSTOMER
I got a check engine light that came up and hasn’t came off since the service was done.
2/20/2025
Michelle H. VERIFIED CUSTOMER
I purchased caps for tire stems to monitor tire pressure. Found out they were draining the air out of my tires. Fit my car in without an appointment so I could get back on the road safely.
2/20/2025
James H. VERIFIED CUSTOMER
Another excellent experience. Q Holt was great.
2/20/2025
Joseph F. VERIFIED CUSTOMER
Joshua was very pleasant and knowledgeable.
2/20/2025
Stephanie C. VERIFIED CUSTOMER
Richard, my service advisor was really helpful and reassuring! The service definitely took longer than anticipated but other than that, my experience was great!
2/20/2025
Winston L. VERIFIED CUSTOMER
Denise was wonderful. She was attentive and patient and kept me informed throughout the process
2/20/2025
Lou G. VERIFIED CUSTOMER
I have been very happy taking my Toyota Corolla Cross to your dealer for my first 25,000 mile checkups. Great experience and very nice waiting room with coffee machines.
Karina was very helpful too in answering my warranty questions.
Lou
2/20/2025
John B. VERIFIED CUSTOMER
All was good except when I checked in I was asked to verify my mobile phone number . I indicated the phone in the dealership system was my wife’s phone number and I asked that it be changed to my phone number but somehow it wasn’t changed and I received no notifications that my car was ready. After waiting for 3 hours I finally went back to the service desk and found my car’s maintenance had been completed 2 hours earlier. At checking I also indicated that I would be waiting at the dealership until my car was ready but no one came to look for me at all even after the service had been completed 2 hours earlier. Please insure that you have my phone number ****-****-xxxx for my 2021 Venda. Thanks, John B
2/19/2025
Araceli V. VERIFIED CUSTOMER
N/A
2/19/2025
Patricia N. VERIFIED CUSTOMER
Thanks for your excellent service!
2/19/2025
Scott W. VERIFIED CUSTOMER
Robert always treats me well
2/19/2025
Michael D. VERIFIED CUSTOMER
Simona was the first honest representative of norm reeves Toyota that I have met since my purchase of my Rav 4 plug in 2024 . She should become a sales person .
2/19/2025
Frank L. VERIFIED CUSTOMER
Great customer service!
2/19/2025
Isabel L. VERIFIED CUSTOMER
Nice!
2/19/2025
Mylene C. VERIFIED CUSTOMER
Clear information, friendly and fast service
2/19/2025
Christopher M. VERIFIED CUSTOMER
Any issue I had was not with Simona, but with features of the car. It needs a mount for a spare tire and it's ridiculous that there isn't one.
Simona was great and accommodating.