She promised my car would be done before 9am and she was accurate. I'm very satisfied with my experience today
8/11/2024
Jeff H. VERIFIED CUSTOMER
Very professional and polite team at the San Diego location, Robert did a great job and very satisfied on the mechanics job too. Thank you.
8/11/2024
Jim T. VERIFIED CUSTOMER
I would say it was the best treatment I have gotten at a dealer.
8/11/2024
Linda L. VERIFIED CUSTOMER
Robert has done excellent job in my car. My AC is working great!
8/11/2024
Jennifer S. VERIFIED CUSTOMER
Luis was quick to come out and get me checked in and was communicative when picking up the car, thank you Luis! Best Toyota in San Diego.
8/11/2024
Brandon A. VERIFIED CUSTOMER
Great customer service and very understanding and detailed in providing service for me and my vehicle and I will be back soon again with Ms. Simona Teslenko to complete the rest of my service come 2 weeks from now.
8/11/2024
Elizabeth S. VERIFIED CUSTOMER
I was thoroughly impressed with your dealership. You delivered as promised and Robert was professional, straightforward and nice.
You have to do something about the furniture in the waiting area though. Looks fantastic but seats are not ergonomic (and those have to be good for the back if we are going to wait there for at least two hours for the service.) :)
8/10/2024
Camilla C. VERIFIED CUSTOMER
The team are amazing
8/10/2024
Sharon P. VERIFIED CUSTOMER
Great service! Simona explained everything that was done - and helped me with access to my car when the service was completed (I use a walker and the car had beenbacked in to a space - she brought my car right to me, making it so much easier - and safer - for me to pa k up the walker and leave).
8/10/2024
Daniel B. VERIFIED CUSTOMER
Great job!
8/10/2024
William K. VERIFIED CUSTOMER
Professionally well done!!
8/10/2024
Lillian C. VERIFIED CUSTOMER
Very happy, service was prompt and courteous. Simona is awesome, friendly and helpful. Will be back
8/10/2024
Alfonso H. VERIFIED CUSTOMER
He was good nothing compared to the last guy that keep me waiting 4 hours Mr Farr came out looking for me and told me that my car was ready
8/10/2024
Daniella M. VERIFIED CUSTOMER
Always amazing service!
8/10/2024
Konstantinos L. VERIFIED CUSTOMER
Simona and Robert were amazing
8/9/2024
Cynthia S. VERIFIED CUSTOMER
Robert Farr was okay, but P.R.s is not a priority for Norm Reeves. If it had been, in order to get my future business, you would have affixed the front license plate frame free of charge instead of charging me $80 to drill two damn holes. Just because the car was purchased in NM, if it were my business, I’d welcome you in with a courtesy front license plate frame attachment, just as iI’m sure you do with those that purchase a new car from you. Although yours is the closest Toyota dealer to my home, I’ll drive farther for better service.
8/9/2024
Joseph D. VERIFIED CUSTOMER
Thank you!
8/9/2024
Soledad M. VERIFIED CUSTOMER
Ms. Lopez provided excellent service. She made inquiries on my behalf regarding my extended warranty. Also provided an estimate for windshield replacement.
8/9/2024
Linda C. VERIFIED CUSTOMER
Feel free to invite me in for a talk. I am sure Denice was following company practice and except for being a little rushed she was very nice to me. She was not my problem. Just the voice for it.
8/9/2024
Laura Z. VERIFIED CUSTOMER
I was never contacted to pick up my vehicle. I went In 20 minutes before closing because otherwise I wouldnt Have had a car for work the next day