Luis Marquez was very professional and respectful of my time.
8/2/2024
Teddy C. VERIFIED CUSTOMER
Everything went very smoothly. The service was complete after an hour. It was the quickest service ever and I am very satisfied.
8/2/2024
Winston L. VERIFIED CUSTOMER
Denise provided excellent service, kept me informed, and the team delivered my vehicle on time and for a good price. Thank you.
8/2/2024
Michael A. VERIFIED CUSTOMER
Everything was great except the reminder for the next service was wrong because they put the recent mileage of the truck. Thank you
8/2/2024
Esther S. VERIFIED CUSTOMER
I been having issues with tires loosing air for over a month I call made and appointment 7:15 AM it took almost 4 hours for them to find and fix a nail on a tire and fix it that is unacceptable you need to do better then that
Mr Farr is very nice and polite I’m very comfortable with him but the shop needs to be more custumer focus almost 4 hours that is just not right!
8/2/2024
Jaime H. VERIFIED CUSTOMER
Denise Lopez estuvo muy amable ,sonriente y profesional.
8/1/2024
Sofia P. VERIFIED CUSTOMER
Love the implementation of the technology and that I can see the filters status on the photo.
Karina was great throughout the whole time. Very communicative and helpful! Love this high quality service and will be coming back.
8/1/2024
Lou G. VERIFIED CUSTOMER
Very satisfied with my car’s service and with Karina’s follow-through on some of my questions.
8/1/2024
Mark M. VERIFIED CUSTOMER
Your automated response and payment system though convenient For you is confusing. Somehow I approved extra work I didn’t want done. I ended up paying 300$ more than anticipated. This is the first time I haven’t received a call from the service rep to SPEAK over the phone. You guys NEED to confirm with customers verbally for any extra work you recommend. I will be taking my vehicle to another place from now on. We are people Not crumbs on the floor for you to vacuum. Bye.
8/1/2024
Edward U. VERIFIED CUSTOMER
I have worked with Q for years — he is the best!!! Service was excellent.
8/1/2024
Janel U. VERIFIED CUSTOMER
Excellent service.
8/1/2024
Vincent Joseph. VERIFIED CUSTOMER
Great customer service kept me informed what was done and when the car was ready and I’m very satisfied
8/1/2024
Allan J. VERIFIED CUSTOMER
Lack of communication.
8/1/2024
Margie K. VERIFIED CUSTOMER
Robert is efficient, effective, and listens to and addresses customer concerns. He’s a keeper.
On a different matter, I once had my car detailed inside and out. Terrific job. Since then, however, the wait seems abnormally long for just detailing. Any chance you can reduce the waiting time?
7/31/2024
Frederico E. VERIFIED CUSTOMER
Service advisor was very helpful.
7/31/2024
David L. VERIFIED CUSTOMER
Service was great. I also appreciate the texting service for quick decision making and updates
7/31/2024
David /. VERIFIED CUSTOMER
Very polite
7/31/2024
Karla M. VERIFIED CUSTOMER
Last time I took my car to get serviced I let rep that my tire had a nail. I was told I didn’t have a nail. Yet my tire kept loosing air, yesterday I took it to get serviced yesterday. Told them AGAIN.
I was told again I didn’t but then when I confronted them about it all of sudden there was a nail but now they couldn’t repair because my tire is balding? Last time I took it in, it wasn’t balding and it could have gotten fixed.