Satisfied with simona she was great, disappointed with appointment system is pointless making appointments
7/14/2024
Bill D. VERIFIED CUSTOMER
Courteous and professional
7/13/2024
Isabel P. VERIFIED CUSTOMER
Richard is always courteous and offers me everything I need to keep my car in optimal condition. When delivering the car to me, he always take care to show me and explain the service they did in detail. Thank you Richard and Norm Reeves for having staff that cares about their customers.
7/13/2024
Alex M. VERIFIED CUSTOMER
Customer service was excellent
7/13/2024
Cynthia C. VERIFIED CUSTOMER
Thank you so much for the quick service and obtaining a body shop quote for me! Much appreciated!!! Your kindness did not go unnoticed ????
7/13/2024
Joyleen R. VERIFIED CUSTOMER
Excellent service .
7/13/2024
Lynn P. VERIFIED CUSTOMER
It did take way too long though and after asking for a courtesy wash I noticed it was on my invoice. If I hadn't asked doubt I would have gotten it and after 4 hrs at Toyota would have had to go to car wash
7/12/2024
Shain H. VERIFIED CUSTOMER
She was excel l ent
7/12/2024
Lorraine C. VERIFIED CUSTOMER
I was told two oil changes before that I need new breaks This has weighed heavily on my mind When I brought the car in Wednesday, I asked about checking the breaks . I was told that I needed a break fluid change Not new breaks That means that I was deceived into thinking that I needed breaks when I didn’t From now on I will only be going in for the oil change and have the service person write up the items needed to be done on paper. I will then take the paper to a mechanic to check out my car’s needs Lorraine C
7/12/2024
James R. VERIFIED CUSTOMER
Great Work as Always.
Robert is Outstanding
7/12/2024
Erik N. VERIFIED CUSTOMER
Fast and efficient!
7/12/2024
Danny H. VERIFIED CUSTOMER
After alignment yesterday, my car sterling wheel is still pointing to the right, I don’t k ow if the adjustment was done enough, and I did not see the adjustment data sheet at check out. I need to come in again to readjust it.
7/12/2024
Jeffrey/ Shari. VERIFIED CUSTOMER
Just cost alot for services that might have been covered when under the wuarantee
7/12/2024
Clark Or. VERIFIED CUSTOMER
The service was good, but your labor rates are ridiculous. $189 to replace a gas cap and air filter. We are seriously considering other options for repairs and we have been going to Norm Reeves SD for over 20 years.
7/12/2024
Bruce S. VERIFIED CUSTOMER
I was very satisfied with the
service that was provided
by Robert Farr yesterday.
7/12/2024
Zoran K. VERIFIED CUSTOMER
All great 10+
7/12/2024
Donna K. VERIFIED CUSTOMER
Happy with service received.
7/12/2024
Susie H. VERIFIED CUSTOMER
Very friendly, clear explanation of what needed to be done with my car. Thanks