Every time I have pulled up, service has been awesome every time
1/5/2025
Carla S. VERIFIED CUSTOMER
Karina was professional and friendly.
1/4/2025
Daniel P. VERIFIED CUSTOMER
Robert very Professional and polite
1/4/2025
Kevin L. VERIFIED CUSTOMER
This is the second time I've answered this question. I made an appointment for 9am to get a speaker checked out. After checking in my vehicle I was told I had 3 recalls, one was to replace my engine. I said I have a hybrid and shouldn't have those recalls. The service representative said that didn't matter, and asked when I wanted to have the recalls completed. I said now. 20 minutes later while I was waiting for a ride I was told I didn't have any recalls and they will look into the speaker problem. 4 hours later I was shown the speaker worked perfectly. To access the speaker would take less than 5 minutes. My 4 hour wait, and the lack of knowledge the service representative showed keeps me from wanting to go back.
1/4/2025
Maria Corazon. VERIFIED CUSTOMER
Mr. Q Hold is great. He did a great job in assisting me especially with my financial application with Sunbit. I told him that I have cash and debit card but I want yo maximize my options first. Everything went well and I have extended warranty again, good for 2 years and a half. All because Mr. Q Hold did hus best to assist me. Kudos Mr. Q Holt!????
1/4/2025
Maria D. VERIFIED CUSTOMER
Thank you so very much for everything.
1/4/2025
Ha M. VERIFIED CUSTOMER
Robert Farr was very thorough, attentive, and professional. Really went above and beyond. Excellent service
1/4/2025
David D. VERIFIED CUSTOMER
The service was quick and thorough.
1/4/2025
Anna S. VERIFIED CUSTOMER
The team was knowledgeable and efficient, and they quickly resolved my truck's problem. Thank you!
1/4/2025
Minghua M. VERIFIED CUSTOMER
Reliable and considerate
1/4/2025
Wilbert M. VERIFIED CUSTOMER
Thank you!!!
1/4/2025
Christella W. VERIFIED CUSTOMER
Good service and communication thank you
1/4/2025
George C. VERIFIED CUSTOMER
Fast and efficient
1/4/2025
Lam V. VERIFIED CUSTOMER
Had my 10K miles maintenance. Crew were quick and courteous. Definitely be using Norm Reeves again. Thank you
1/4/2025
Jack B. VERIFIED CUSTOMER
Now the parking brake wich was automatic when you put the Corrolla Cross Hybrid in Park now has to be put in manually. I'm afraid to bring the car back for fear something else will stop working.
1/4/2025
Mark M. VERIFIED CUSTOMER
Everybody was very nice I didn't have any problems anywhere and it was convenient being picked up and dropped off by your shuttle service and the shuttle driver was very nice
1/3/2025
Anna C. VERIFIED CUSTOMER
Luis was very professional, prompt and courteous.
1/3/2025
George E. VERIFIED CUSTOMER
She was professional and she explained to me what was done to my car and what needed to be done next time.
1/3/2025
Doug O. VERIFIED CUSTOMER
Simona was my service advisor and my experience was very positive. She phoned me after the initial inspection to inform me of my service options. She also phoned in an appropriate amount of time to let me know the truck was ready for pick up. Overall my experience was quite good.